Jessica Prouteau
Katy,TX
Summary
Energetic educator who keeps classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Joseph Tree Service
10.2020 - 08.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Increased brand awareness by developing and implementing effective social media strategies.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Technical Clerk
Encova Insurance
12.2018 - 12.2019
- Provided exceptional customer service by responding promptly to inquiries from both internal and external stakeholders.
- Developed strong relationships with vendors, facilitating seamless procurement processes and timely deliveries of supplies and equipment.
- Organized and maintained accurate records, contributing to efficient office operations and easy access to information when needed.
- Streamlined processes for improved efficiency by implementing new database management systems.
- Maintained files and controlled records to show correspondence activities.
Accounts Payable Clerk
Encova Insurance
04.2017 - 02.2018
- Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Collaborated with cross-functional teams to ensure proper coding of expenses and revenue recognition.
- Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
Education
Bachelor of Arts - Communications
Ohio State University
Columbus, OH05.2022
Skills
- Business Development
- Customer Engagement
- Data Entry
- Meeting planning
- Scheduling
- Paid Social Media Advertising
- Complaint Handling
Certification
University of Houston ACP, Houston, TX - Summer 2024
7-12 History
Timeline
Office Administrator
Joseph Tree Service
10.2020 - 08.2022
Technical Clerk
Encova Insurance
12.2018 - 12.2019
Accounts Payable Clerk
Encova Insurance
04.2017 - 02.2018
Bachelor of Arts - Communications
Ohio State University