Jessica Przespolewski
Hobart,IN
Summary
Diligent Employee with proven track record in high-volume kitchen environments. Demonstrated expertise in preparing diverse culinary dishes and maintaining kitchen efficiency. Displayed proficiency in teamwork and adaptability to changing menus and customer preferences.
Professional culinary expert with strong track record in preparing high-quality dishes and maintaining kitchen efficiency. Known for exceptional collaboration within team environments and adaptability to changing needs. Possesses key skills in food preparation, safety, and sanitation, along with keen sense of taste and presentation. Reliable and results-driven, consistently delivering outstanding culinary experiences.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Hardworking and enthusiastic cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cook
Panda Express
10.2015 - Current
- Assisted in food preparation and basic cooking techniques in fast-paced kitchen environment.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Followed recipes accurately to produce high-quality dishes consistently.
- Learned proper food handling procedures to comply with health regulations.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Customer Service Cashier
Panda Express
10.2015 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and issues, enhancing overall service experience.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Trained new staff on operational procedures and customer interaction standards.
- Monitored inventory levels and restocked merchandise as needed to support sales.
- Collaborated with team members to improve service delivery and customer satisfaction rates.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Redeemed coupons to discount purchases.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Enhanced customer experience by providing prompt and accurate transactions.
- Collaborated with team members to maintain smooth operations during peak hours.
Education
High School Diploma -
Thomas A. Edison Junior-Senior High School
Lake Station, IN06-2015
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Restock
- Performance improvement
- Hospitality service expertise
- Catering
- Assist Management
Accomplishments
- ServSafe Certified
- Head Cook
- Kitchen Manager
- Trainer
- Cash Handling
- Customer Service
- Supervised team
Certification
- Certified Cook, Panda Express- 9 years
- Servsafe Certified- 5 years
- Customer Service -9 years
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook
Panda Express
10.2015 - Current
Customer Service Cashier
Panda Express
10.2015 - Current
High School Diploma -
Thomas A. Edison Junior-Senior High School
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Rudy AlfonsoRudy Alfonso
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express
Jose MarquezJose Marquez
Union Painter at Local 460Union Painter at Local 460