Jessica Pyle

Manage clients of the domestic violence program in their day to day needs as well as assisting with available government programs. Maintain HIPPA and VAWA regulations and privacies. Input daily activities into CRM. Weekly reporting to direct supervisor.

Formulate fundraising events for local charities. Procure food trucks, bands, sound production, other activities and vendors as applicable. Manage staffing. Create specialty cocktail recipes. Opening and closing tasks. Cash handling. Inventory. Assist with production as needed. On site and off site events.

Manage nearly 10,000 auto shops and monitor sales and returns of aftermarket crash and cooling parts. Maintain existing relationships and grow new partnerships. Work with management, quality control team, dispatch, and accounting to achieve maximum customer satisfaction and increase sales. Communication through phone calls, emails, and in-person visits using company provided vehicle. Utilize information in Power Bi and record all transactions in CRM system. Assist with deliveries as needed.

Conducting on and off premise wet tastings to promote brand awareness of various Gallo wines through customer education. Training agency hires on products and proper brand representation. Retail tastings and special events. Out of state and overnight travel when requested.

Promote sales of aftermarket accessories and Soft N'Cushy Auto branding through counter and road sales. Pick up and delivery of customer vehicles. Invoicing and accounts receivable through Quickbooks program. Run company Facebook and Instagram page, and update website content, including but not limited to blogging. Schedule appointments and communicate with owner and shop manager, as well as technicians. Train employees for spray-in bedliner applications and troubleshoot equipment failures. Assist with other accessory installations as needed.

Provide support to customers and to our in field technicians by sourcing parts needed for restaurant equipment repairs in a timely fashion via ordering and shipping needed items, coordinating drivers from our NY and MA warehouses or finding a local van or a new vendor from which the needed part can be obtained the same day.

Research part numbers via service manuals.

Provide top notch phone and counter sales and service to build customer relationships and referrals.

Work with vendors and negotiate discount levels. Domestic and international shipping. Track all shipments and updating work orders.

New staff training.

Work directly with the Service Manager to ensure all emergency parts needs are attended to and that all units are running at optimum performance as quickly as possible. Report to various other members of management including the CEO.

Phone and counter sales of automotive accessories and residential/automotive glass. Cash handling, invoicing, restocking P.O.P..

Scheduling, training staff, supply ordering.

Provide exceptional customer service via counter sales and phone sales of spray-in bedliners and other bolt-on truck accessories.

Appointment setting, cash handling. Upselling. Create and maintain social media pages.

Warehouse manager for Line-X duties to include checking in materials, daily inventory using Microsoft Excel, putting together orders for shipments, preparing paperwork for shipments (hazardous and non hazardous).