Linda Davis
Birmingham,AL
Summary
Resourceful Housing Officer possessing excellent communication, organizational and multitasking abilities. Well-versed in leasing rental agreements, tenant selection and file maintenance. Offering over 20 years of hands-on experience locating housing opportunities to meet client needs. Collaborative and diligent individual proficient in MS Office and other specialized computer software.
Overview
9
9
years of professional experience
Work History
Housing Coordinator
Childersburg Housing Authority
Childersburg, AL
04.2021 - Current
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
- Calculated tenant rent amounts to prepare leases and contracts.
Administrative Assistant
Kelly Services
Birmingham, AL
12.2018 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Customer Service Associate
Summer Classics
Pelham, AL
07.2016 - 02.2018
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Housing Occupancy Specialist
Birmingham Housing Authority
Birmingham, AL
04.2010 - 04.2015
- Process tenant eligibility for continued housing assistance
- Determined tenant FMR for selected properties
- Assisted in the daily operations of Leased Housing Voucher Program
- Kept properties in compliance with local, state and federal regulations.
Education
Bachelor of Science - Business Operations
DeVry University
Kansas City, MO10.1994
Skills
Performed administrative tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use
Highly organized, detail-minded and self-disciplined with excellent time management skills
Proficient with MS Office and other specialized computer software
Highly adaptable to new work cultures, with a strong attention to detail
Experienced in problem-solving/Conflict resolution strategies
Timeline
Housing Coordinator
Childersburg Housing Authority
04.2021 - Current
Administrative Assistant
Kelly Services
12.2018 - 12.2019
Customer Service Associate
Summer Classics
07.2016 - 02.2018
Housing Occupancy Specialist
Birmingham Housing Authority
04.2010 - 04.2015
Bachelor of Science - Business Operations
DeVry University
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