Jessica Rafay
Summary
Personable and experienced Cocktail Server (5+ years) looking to expand on branding within the spirits industry. Skillful in hospitality, spirit knowledge, and creating quality experiences for clients and community. I am extremely passionate about building relations and marketing. I would love to use my experience in the industry to create ideas to help expand the Red Bull brand as well.
Overview
3
3
years of professional experience
Work History
Cocktail Server
The Bungalow
04.2021 - Current
- Cocktail served for reservations with table minimums of $800+ in a high volume beverage setting.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Sales Representative
Long Drink
01.2024 - Current
- Building and managing relationships with distributor field sales teams to execution goals and sales for the brand.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Assisting in ON and OFF premise distribution by consumer engagement activities and events such as golf tournaments, trivia nights, etc.
Cocktail Server
Mutt Lynch's
02.2024 - Current
- Anticipated guest needs and provided proactive service.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Cocktail Server / Server
Rum Social
03.2022 - 10.2023
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Delivered exceptional fine-dining experiences for VIP clients, leading to increased loyalty and repeat business.
Education
Bachelor of Arts - Humanities And Wellness
Ohio Valley University
Vienna, West Virginia05.2020
Skills
- Team Leadership Qualities
- Adaptable Personality
- Goal-oriented mindset
- Brand Awareness
- Customer Relationship Building
- Strong Communication Skills
Timeline
Cocktail Server
Mutt Lynch's
02.2024 - Current
Sales Representative
Long Drink
01.2024 - Current
Cocktail Server / Server
Rum Social
03.2022 - 10.2023
Cocktail Server
The Bungalow
04.2021 - Current
Bachelor of Arts - Humanities And Wellness
Ohio Valley University
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