Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Ralston

Cape Coral,Florida

Summary

Reliable professional with experience in providing superior customer service and maintenance. Proficient in diagnosing and rectifying mechanical issues, performing preventative maintenance and repairs and adhering to safety protocols.

Overview

4
4
years of professional experience

Work History

Marina Dock Hand

Tarpon Point Marina
Cape Coral, FL
02.2024 - Current
  • Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
  • Provided prompt response to emergencies, ensuring the safety of all marina patrons.
  • Ensured adherence to environmental regulations by properly disposing of waste materials and promoting eco-friendly practices among boaters.
  • Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.

• Fuel Dock attendant

Bar Tender

Bert’s Bar
Matlacha, Florida
04.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Assistant Dock Master

Tween Waters Resort And Marina
Captiva, FL
05.2022 - 09.2023
  • Maintained strong relationships with customers through attentive service and prompt resolution of issues.
  • Managed fuel inventory efficiently to maintain adequate stock levels and minimize losses due to spoilage or theft.
  • Loaded trucks and properly secured items to prevent damage during transportation.
  • Assessed facility conditions regularly for necessary upgrades or improvements, resulting in an attractive and functional marina.

Education

Yes - USCG Captains Lic.

Cape Coral Captains School
Cape Coral, FL
07.2022

Skills

  • Boat handling
  • Electrical Repairs
  • Fuel Dock
  • Waste disposal
  • Cash and Credit Card transactions
  • Basic marine maintenance
  • Customer Services

Timeline

Marina Dock Hand

Tarpon Point Marina
02.2024 - Current

Assistant Dock Master

Tween Waters Resort And Marina
05.2022 - 09.2023

Bar Tender

Bert’s Bar
04.2020 - Current

Yes - USCG Captains Lic.

Cape Coral Captains School
Jessica Ralston