Coordinated service teams to maintain consistent quality, safety compliance, and customer satisfaction.
Supervised daily service operations, ensuring timely completion of customer requests and workflow adherence.
Monitored schedules, assignments, and route coverage to reduce delays and improve coverage.
Trained staff on service procedures, equipment handling, and jobsite standards.
Respond professionally and timely to all customer problems and inquiries on route in the best interest of the client and Shredlogix.
Driver
2 Years 8 Months
Shredlogix, Inc. | 04.2023 - 12.2025
Conducted daily truck inspections pre and post trip, reporting maintenance issues to operations manager for timely resolution.
Provide onsite/offsite document destruction of confidential documents and hard drives.
Maintain a high level of security when emptying consoles/containers by ensuring all documents are retrieved and the containers are locked.
Service accounts using a hand held device, ensuring all consoles and containers are accounted for, in the correct location, and the type and quantity match the the handheld.
Operated box trucks on scheduled routes, completing secure document pickup and destruction service.
City Carrier
5 Years 2 Months
United States Postal Service | 12.2016 - 02.2022
Organize letters in chronological order of delivery along an established route.
Withdrew mail from distribution case and prepared in sequence for efficient delivery, ensuring timely service.
Withdrew mail from the distribution case and prepared it in sequence for efficient delivery independently.
Maintained professional public relations with customers and civilians, demonstrating familiarity with postal laws, products, and local geography.
Processing and updating the request to hold orders and address changes on a weekly basis.
Returned to post office with collected mail from homes, businesses, and public mailboxes, ensuring accurate processing and delivery.