Jessica Ray
Memorial Health System of Southwest Oklahoma
Lawton,OK
1
Certification
15
years of professional experience
Dynamic Nurse Manager with a proven track record in staff leadership and performance improvement. Expertise in developing training programs and optimizing patient care delivery to enhance satisfaction and compliance.
Work History
Nurse Manager
5 Years 11 Months- Led nursing staff to optimize patient care delivery and improve team communication.
- Implemented quality assurance protocols, enhancing compliance with healthcare regulations and standards.
- Streamlined staffing processes, reducing overtime costs while maintaining adequate coverage levels.
- Developed training programs for new nurses, fostering skill development and retention.
- Analyzed patient feedback data to identify areas for service improvement and enhance patient satisfaction.
- Coordinated interdisciplinary team meetings, ensuring collaborative approaches to complex patient cases.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
Registered Nurse Supervisor
5 Months- Developed and implemented patient care plans in collaboration with multidisciplinary teams.
- Monitored patient outcomes and adjusted care strategies to improve overall health services.
- Supervised nursing staff to ensure high-quality patient care and compliance with healthcare standards.
- Led training sessions for nursing staff on best practices and updated protocols.
Clinical Charge Registered Nurse
1 Year 6 Months- Developed and implemented patient care plans based on individual assessments and treatment goals.
- Coordinated with multidisciplinary teams to optimize patient outcomes and streamline hospital operations.
- Supervised nursing staff to ensure high-quality patient care and compliance with clinical protocols.
- Mentored junior nurses, providing guidance on best practices and clinical competencies.
Charge Nurse
6 Years 10 Months- Developed and implemented patient care plans in alignment with hospital protocols.
- Led nursing team to improve patient care through effective communication and collaboration.
- Mentored junior nurses, fostering professional growth and enhancing skill sets.
- Streamlined workflow processes, reducing patient wait times and improving service delivery.
Registered Nurse
3 Years- Provided direct patient care, administering medications and monitoring vital signs for optimal recovery.
- Assessed patient conditions, identifying changes in health status to ensure timely interventions.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on eye health, treatment options, and post-operative care protocols.
Education
Bachelor of Science - Nursing
Master of Science - Nursing Education
Associate of Applied Science
Skills
Team oversight
Critical thinking
Quality improvement
Department management
Team leadership
Recruitment strategies
Patient care coordination
Staff development
Patient education and advocacy
Performance improvement
Employee coaching
Team engagement
Certification
CMS-RN
FUNDAMENTALS OF CHEMOTHERAPY AND IMMUNOTHERAPY
BLS
ACLS
PALs
S.T.A.B.L.E
OBSTETRIC PATIENT SAFETY
Timeline
Nurse Manager
Memorial Health System of Southwest Oklahoma
09.2020 - CurrentRead More
Registered Nurse Supervisor
Memorial Health System of Southwest Oklahoma
04.2020 - 09.2020Read More
Clinical Charge Registered Nurse
Memorial Health System of Southwest Oklahoma
10.2018 - 04.2020Read More
Registered Nurse
Young Eye Institute
05.2015 - 05.2018Read More
Charge Nurse
Memorial Health System of Southwest Oklahoma
12.2011 - 10.2018Read More
Grand Canyon University
Master of Science from Nursing Education
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University of Oklahoma
Bachelor of Science from Nursing
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Cameron University
Associate of Applied Science
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