Jessica Reagon
Fort Walton Beach,FL
Summary
I am energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. I have a clear understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. I am driven and focused on driving positive customer experiences and achieving sales targets. I believe that 5 Star Nutrition would be an amazing opportunity to dive into the fitness and nutrition industry.
Overview
4
4
years of professional experience
Work History
Professional Dog Groomer
Goochie Poochie Doggie Resort and Spa
03.2024 - 01.2025
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
Owner/Professional Dog Groomer
Lux Doggie Express
03.2021 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Sales Associate
Altered State
08.2023 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Walton Senior High School
DeFuniak Springs05-2007
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Relationship building
- Professional appearance
Timeline
Professional Dog Groomer
Goochie Poochie Doggie Resort and Spa
03.2024 - 01.2025
Sales Associate
Altered State
08.2023 - 01.2024
Owner/Professional Dog Groomer
Lux Doggie Express
03.2021 - 03.2024
High School Diploma -
Walton Senior High School