Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Banquet and Events Coordinator
TRU By Hilton
2022.11 - 2023.12
Performed event coordination for larger parties and gatherings.
Trained and supervised event staff to complete tasks on time.
Fulfilled contractual obligations for rehearsal and day of event coordination.
Implemented contingency plans to address last-minute changes or unforeseen events.
Head Server
Bonefish Mac's Sports Grille
2019.05 - 2022.07
Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
Head Bartender
Hilton Garden Inn Hotel
2014.04 - 2018.06
Performed opening and closing duties, printing sales reports, setting up for incoming and ending shifts.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Head Stewardess
Private Yachts
Fort Lauderdale, FL
2008 - 2017
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated leadership skills in managing projects from concept to completion.
Adaptable and proficient in learning new concepts quickly and efficiently.
Education
GED -
Daytona Beach Community College
Deltona, United States
2000
Skills
Team mentorship
Time Management
Event Setup and Breakdown
Client and Guests Relationship Development
Bartender / Server / Catering
Complaint resolution
Money handling abilities
POS systems expert
Service prioritization
High-volume dining
Multitasking skills
Highly reliable
Timeline
Banquet and Events Coordinator
TRU By Hilton
2022.11 - 2023.12
Head Server
Bonefish Mac's Sports Grille
2019.05 - 2022.07
Head Bartender
Hilton Garden Inn Hotel
2014.04 - 2018.06
Head Stewardess
Private Yachts
2008 - 2017
GED -
Daytona Beach Community College
Similar Profiles
RODEJA CAUTHENRODEJA CAUTHEN
Front Desk Guest Service Representative at Tru By HiltonFront Desk Guest Service Representative at Tru By Hilton