Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Regalado

Palos Hills,IL

Summary

Responsible leader and staff member adaptable to fast-paced, changing environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

6
6
years of professional experience

Work History

Waitress/ Waitress Trainer

Xando Cafe
Palos Hills, IL
09.2022 - 12.2024
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Organized take-out orders efficiently according to customer requests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Monitored compliance with sanitation regulations while maintaining a safe working environment for all employees.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.

Restaurant Manager

Jimmy’s Famous Burgers
Chicago, Illinois
08.2018 - 09.2022
  • Complied with health and sanitation regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained new employees to perform duties.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Some College (No Degree) -

Moraine Valley Community College
Palos Hills, IL

Skills

  • Order processing
  • Guest relations
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Memory retention
  • Customer service
  • Verbal and written communication
  • Time management
  • Cleanliness
  • Food handling safety

References

References available upon request.

Timeline

Waitress/ Waitress Trainer

Xando Cafe
09.2022 - 12.2024

Restaurant Manager

Jimmy’s Famous Burgers
08.2018 - 09.2022

Some College (No Degree) -

Moraine Valley Community College

Similar Profiles

CREATE PROFILE
Jessica Regalado