Kylee Williams
Sugarland,TX
Summary
Compassionate individual with a background in patient care and team collaboration. Skilled in time management and reliability, contributing to positive patient experiences and supporting nursing staff effectively.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Waitress/ Waitress Trainer
Texas Roadhouse
Richmond , Texas
01.2018 - 07.2020
- Provided excellent customer service in a fast-paced dining environment.
- Trained new team members on service protocols to ensure consistent customer experience.
- Handled customer complaints professionally to maintain satisfaction and foster repeat visits.
- Built rapport with regular customers through engaging conversations to enhance guest loyalty.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Addressed concerns quickly to improve customer experience.
CNA Student
Richmond Health care and Rehabilitation Center
Richmond , TX
01.2020 - 05.2020
- Monitored patient vital signs and reported changes to the healthcare team.
- Supported nursing staff in providing daily patient care and hygiene, enhancing patient comfort.
- Responded promptly to patient call lights, ensuring timely assessment of needs and improving patient satisfaction.
- Provided emotional support and companionship to patients during daily activities.
- Applied infection control policies consistently while performing duties, contributing to a safe care environment.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Maintained cleanliness and organization of patient rooms and common areas.
Education
Bachelor of Science in Nursing -
St. David's School of Nursing
Round Rock, TX05-2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Time management
- Reliability and punctuality
- Patient assessment
- Patient care
Certification
Acanthuses Nigerians Screening
References
References available upon request.
Timeline
CNA Student
Richmond Health care and Rehabilitation Center
01.2020 - 05.2020
Waitress/ Waitress Trainer
Texas Roadhouse
01.2018 - 07.2020
Bachelor of Science in Nursing -
St. David's School of Nursing