Jessica Reiseg
Middletown,PA
Summary
Dedicated professional with a strong background in customer service at Community Aid and safe driving with First Student. Known for exceptional communication and conflict resolution skills, I consistently foster positive relationships and ensure safety compliance. Reliable and adaptable, I thrive in dynamic environments while maintaining a focus on client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Van Driver
First Student
Middletown, PA
08.2019 - 03.2020
- Delivered students safely to and from school, adhering to scheduled routes and safety protocols.
- Conducted pre-trip inspections on vehicles to ensure operational efficiency and safety compliance.
- Communicated effectively with dispatch regarding any delays or emergencies during transport.
Customer Service
Community Aid
Harrisburg, PA
06.2017 - 06.2019
- Documented customer service policies, scripts and procedures in Language.
- Provided exceptional customer service, addressing visitor inquiries promptly and professionally.
- Enhanced store reputation through exceptional customer service and friendly interactions.
- Provided exceptional customer service, fostering long-lasting relationships with clients.
- Provided exceptional customer service by resolving claims quickly and efficiently.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Cedar Cliff
06.2002
Skills
Conflict resolution techniques
Customer service
Strong communication skills
Safe driving practices
Patience and composure
Reliability and punctuality
Adaptable to changing conditions
Physical stamina and strength
Flexibility in scheduling
Timeline
Van Driver
First Student
08.2019 - 03.2020
Customer Service
Community Aid
06.2017 - 06.2019
High School Diploma -
Cedar Cliff