Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Jessica Reveles

Portland

Summary

Positive and adaptable service professional with a strong background in high-volume dining. Valued amongst my teams for extensive menu knowledge and exceptional team support, consistently enhancing guest experiences and ensuring a communicative work environment.

Overview

22
22
years of professional experience

Work History

Server

Departure
Portland
05.2022 - Current
  • Integrates elevated dining standards and high volume service
  • Maintains a goal of making dining experiences memorable and special for our guests
  • Focuses on building team relations between all branches of the restaurant to ensure a communicative and uplifting environment

Server

Andina
Portland
09.2021 - 05.2022
  • Upheld fine dinning standards while giving guests a personalized experience
  • Guided guests through cultural aspects of dishes
  • Fluidity in work structure by assisting in food running, support staff, or serving private events as needed

Server

Carlita's
Portland
03.2021 - 08.2021
  • Fast paced, high volume restaurant
  • Maintained 11 table sections while balancing managing waitlist, running food and drinks, bussing tables, and offering support to all other staff
  • Trained joining team members

Server

Yard House at Pioneer Place
Portland
08.2017 - 03.2020

• Quickly learned an extensive beverage menu change to uphold company as well as personal standards in menu knowledge

• Adjusted pace of service to accommodate a lower volume store while preserving the bright energy developed through years of a high volume location

Server

Yard House at LA Live
Los Angeles
07.2014 - 07.2017

•Maintained all steps of service in a high volume location while supporting the staff by keeping up with running sidework and supporting the line

Extensive and precise knowledge on a large and varying food and beverage menu
•Able to learn and adapt to extensive biannual menu rolls as well as holiday menus

Server - Bartender - Caterer

Wood Ranch BBQ & Grill
Los Angeles
07.2012 - 11.2015

•Expert in all areas of service and menu knowledge

•Maintained a tidy and organized work area always keeping up with daily and weekly side work

•Received and organized weekly beer and liquor orders

•Worked with management on delivering and teaching new menu information and service standards to bar/service team

•Maintained regulars with professional and personalized service

•Certified Trainer as server and bartender

Take-out - Expo - Caterer- Server - Bartender

Wood Ranch BBQ & Grill
Rancho Santa Margarita
07.2006 - 07.2012

• Versatile employee, mastering all areas of service within the restaurant

•Upheld food safety standards while working in house and while on off site caterings

•Maintained professional relationships with regulars as take-out, server, and bar guests

•Certified Trainer as take-out, expo, and server

Host - Expo

Wood Ranch BBQ & Grill
Anaheim Hills
11.2004 - 06.2006

•Coordinator - maintained accurate wait times and understood the importance of being a warm first and last impression

•Large Party Coordinator - able to quote accurate wait times on various situations including parties celebrating a range of occasions which changes the turn time of that table

•Trusted expo on high volume holidays working insuring accurate ticket times and modifications

Trainer as host

Skills

  • High-volume dining experience
  • Works well in high pressure environments while maintaining a relaxed composure
  • Positive and uplifting energy
  • Supportive team member
  • Extensive knowledge on menu items and recipes
  • Adaptability through all areas of service

References availible upon requests

Accomplishments

A dependable team member who maintains a positive and encouraging attitude while staying knowledgeable in all areas of service. Throughout the years this has led to positions as trainer and shift leads.

Timeline

Server

Departure
05.2022 - Current

Server

Andina
09.2021 - 05.2022

Server

Carlita's
03.2021 - 08.2021

Server

Yard House at Pioneer Place
08.2017 - 03.2020

Server

Yard House at LA Live
07.2014 - 07.2017

Server - Bartender - Caterer

Wood Ranch BBQ & Grill
07.2012 - 11.2015

Take-out - Expo - Caterer- Server - Bartender

Wood Ranch BBQ & Grill
07.2006 - 07.2012

Host - Expo

Wood Ranch BBQ & Grill
11.2004 - 06.2006
Jessica Reveles