
Positive and adaptable service professional with a strong background in high-volume dining. Valued amongst my teams for extensive menu knowledge and exceptional team support, consistently enhancing guest experiences and ensuring a communicative work environment.
• Quickly learned an extensive beverage menu change to uphold company as well as personal standards in menu knowledge
• Adjusted pace of service to accommodate a lower volume store while preserving the bright energy developed through years of a high volume location
•Maintained all steps of service in a high volume location while supporting the staff by keeping up with running sidework and supporting the line
Extensive and precise knowledge on a large and varying food and beverage menu
•Able to learn and adapt to extensive biannual menu rolls as well as holiday menus
•Expert in all areas of service and menu knowledge
•Maintained a tidy and organized work area always keeping up with daily and weekly side work
•Received and organized weekly beer and liquor orders
•Worked with management on delivering and teaching new menu information and service standards to bar/service team
•Maintained regulars with professional and personalized service
•Certified Trainer as server and bartender
• Versatile employee, mastering all areas of service within the restaurant
•Upheld food safety standards while working in house and while on off site caterings
•Maintained professional relationships with regulars as take-out, server, and bar guests
•Certified Trainer as take-out, expo, and server
•Coordinator - maintained accurate wait times and understood the importance of being a warm first and last impression
•Large Party Coordinator - able to quote accurate wait times on various situations including parties celebrating a range of occasions which changes the turn time of that table
•Trusted expo on high volume holidays working insuring accurate ticket times and modifications
Trainer as host
References availible upon requests
A dependable team member who maintains a positive and encouraging attitude while staying knowledgeable in all areas of service. Throughout the years this has led to positions as trainer and shift leads.