Summary
Overview
Work History
Skills
References
Timeline
Generic

MICHAEL TAN

Summary

Professional with over ten years of experience in high-volume fine dining and upscale hospitality. Expertise in leading restaurant openings, developing business strategies, and enhancing customer experiences. Strong background in wine and spirits, team leadership, and operational management. Proven track record of driving growth and building client relationships in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Server

Komodo (Fountaine Bleau Hotel)
12.2023 - Current
  • Delivered elevated dining experiences in a high-profile, trend-forward restaurant setting.
  • Applied advanced menu and ingredient knowledge to assist guests with selections.
  • Collaborated with a high-performance team to ensure seamless service execution.
  • Provided detailed recommendations for wine, cocktails, and pairings.
  • Maintained composure in a fast-paced environment while ensuring guest satisfaction.

CEO & Co-Founder

Sauced Supply
01.2017 - Current
  • Spearheaded business expansion and market penetration strategies to drive revenue growth.
  • Designed innovative packaging alongside utility-driven hardware for enhanced user experience.
  • Led branding initiatives and executed marketing campaigns to increase brand visibility.
  • Established strategic partnerships with manufacturers and suppliers to optimize supply chain efficiency.

Owner & Operator

Diplomat Exotic Rentals (Sahara Hotel)
01.2015 - 01.2022
  • Managed daily operations for luxury rental car business, ensuring efficient service delivery.
  • Oversaw fleet maintenance and vehicle acquisition aligned with market trends.
  • Cultivated strategic partnerships and developed effective marketing strategies.
  • Enhanced customer experience through personalized service and premium offerings.
  • Drove company growth and strengthened brand reputation in competitive market.

Server

STK (Cosmopolitan Hotel)
01.2010 - 01.2016
  • Delivered high-end service in fast-paced fine dining environment.
  • Demonstrated extensive knowledge of wine, spirits, and bottle service.
  • Maintained strong rapport with guests to enhance overall experience.
  • Participated in ongoing training for product and wine expertise.

Server

Society Café (Encore/Wynn Resorts)
01.2008 - 01.2013
  • Delivered exceptional fine dining service in luxury resort environment.
  • Demonstrated meticulous tableside etiquette and proficient wine service.
  • Maintained high standards of customer service to enhance guest experiences.

Bar Manager / Consultant

Yellowtail (Bellagio Hotel)
01.2008 - 01.2009
  • Trained bar staff on service protocols to enhance customer experience.
  • Developed cost-cutting systems and effective waste management strategies.
  • Maintained high bar standards and ensured operational cleanliness.

Server Assistant

Fix (Bellagio Hotel)
01.2005 - 01.2008
  • Facilitated efficient table turnover for VIP service team to optimize service flow.
  • Anticipated guest needs, ensuring prompt and professional service delivery.
  • Demonstrated extensive knowledge of menu items and daily specials to assist guests.

Skills

Restaurant operations expertise

High-volume dining experience

Fine dining and upscale service

Restaurant opening management

Guest experience enhancement

Attention to detail

Wine and spirits knowledge

Sense of urgency

Menu consultation assistance

Resort amenities knowledge

Professional communication skills

Team collaboration

References

  • Peter, Carillo, Owner/Operator, peter@aperfectbiteinc.com, 702-743-8182
  • Oliver, Wharton, CEO/Co-Founder, oliver@aperfectbiteinc.com, 702-525-4379, Sauced Supply
  • Jordan, Mendez, Owner/Operator, jmendez@togrp.com, 908-839-1580

Timeline

Server

Komodo (Fountaine Bleau Hotel)
12.2023 - Current

CEO & Co-Founder

Sauced Supply
01.2017 - Current

Owner & Operator

Diplomat Exotic Rentals (Sahara Hotel)
01.2015 - 01.2022

Server

STK (Cosmopolitan Hotel)
01.2010 - 01.2016

Server

Society Café (Encore/Wynn Resorts)
01.2008 - 01.2013

Bar Manager / Consultant

Yellowtail (Bellagio Hotel)
01.2008 - 01.2009

Server Assistant

Fix (Bellagio Hotel)
01.2005 - 01.2008

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MICHAEL TAN