Wendy Gardner
Tehachapi,CA
Summary
Experienced Realtor with 15+ years in property management and sales. Strong background in market analysis and contract negotiation, complemented by exceptional customer service skills. Licensed as a Real Estate Broker Associate and Real Estate professional. Knowledgeable in food safety and service operations.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Server
Kelcy's Cafe
03.2025 - Current
- Managed multiple tasks simultaneously, overseeing 8-10 tables during peak hours.
- Worked closely with kitchen staff to guarantee timely food service.
- Recommended menu items tailored to individual customer tastes.
- Kept dining area clean by promptly clearing tables and sanitizing surfaces.
- Processed cash transactions accurately using the POS system for balanced drawers.
- Followed all food safety regulations prioritizing customer well-being.
- Resolved complaints professionally to improve customer satisfaction.
- Encouraged teamwork and maintained commitment to high-quality service.
Food Server
Gracians grill
09.2023 - 03.2025
- Delivered food and beverages efficiently, ensuring accuracy in orders and timely service.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on menu knowledge and service protocols.
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
Realtor
Peak To Peak Realty-Pine Mountain Club, CA
03.2020 - 01.2025
- Established strong client network through referrals, networking events, and online marketing strategies.
- Conducted market research to determine accurate property pricing and deliver competitive analysis reports.
- Created compelling property listings featuring high-quality photos, detailed descriptions, and virtual tours.
- Negotiated contracts and terms of sale to secure favorable outcomes for clients.
- Collaborated with mortgage lenders, inspectors, and title companies to ensure seamless transactions.
- Delivered exceptional customer service by promptly addressing inquiries and scheduling property showings.
- Utilized social media platforms to effectively promote available properties for sale or rent.
- Organized open houses and conducted engaging property tours for prospective buyers.
Property Manager
Pine Mountain Realty-Pine Mountain Club, CA
12.2016 - 03.2020
- Oversaw daily operations of residential and commercial properties, ensuring efficient management processes.
- Cultivated positive tenant relationships by addressing inquiries promptly, achieving a 100% satisfaction rate.
- Conducted regular property inspections to identify maintenance needs and compliance issues.
- Negotiated lease agreements, ensuring adherence to legal standards and financial considerations.
- Collaborated with contractors and vendors for timely repairs and property improvements.
- Performed market analysis to establish competitive rental rates, enhancing property revenue.
- Resolved tenant disputes effectively, maintaining positive relationships and reducing legal risks.
- Maintained accurate property records, ensuring compliance with industry regulations.
Property Manager
Jennings Realty-Pine Mountain Club, CA
07.2010 - 12.2016
- Directed daily management of residential and commercial properties for optimal operation efficiency.
- Cultivated positive tenant relationships by addressing concerns swiftly to promote satisfaction.
- Executed routine inspections to pinpoint maintenance requirements and safety hazards.
- Negotiated lease contracts while ensuring compliance with regulations and policies.
- Partnered with contractors for property repairs, ensuring high standards at reasonable costs.
- Conducted market research to determine competitive rental pricing, increasing revenue streams.
- Maintained comprehensive property records for compliance with industry regulations.
- Resolved legal matters such as evictions, safeguarding financial interests and reputation.
Bartender
Madd Bailey's Pub-Pine Mountain Club, CA
07.2002 - 01.2011
- Crafted and served diverse cocktails, beers, and wines in a high-volume bar setting.
- Maintained bar cleanliness and organization to comply with health and safety standards.
- Managed inventory levels through monitoring, ordering supplies, and conducting audits.
- Trained new bartenders on mixology techniques and operational procedures.
- Processed cash transactions accurately using POS system to ensure financial accuracy.
- Provided exceptional customer service by engaging guests and anticipating needs.
- Resolved customer complaints promptly to uphold satisfaction levels.
- Developed extensive knowledge of mixology to offer personalized drink recommendations.
Education
High School Diploma -
John Burroughs Highschool
Burbank, CASkills
- Computer skills and office management
- Client services and customer support
- Basic math and retail math
- Interviewing and hiring
- First aid and safety training
- Time management and prioritization
- Filing and clerical tasks
- Hospitality and guest services
- Property management expertise
- Management experience
- Restaurant operations expertise
- Typing proficiency
- Caregiving and childcare
- Sales strategies and negotiation
- Contract negotiation expertise
- Food safety practices
- English proficiency
- Food service experience
- Data entry skills
- Attention to detail in tasks
- Market analysis proficiency
- Negotiation skills in contracts
- Food server experience in fine dining
- Administrative and office experience
- Cleaning expertise in hospitality settings
- Pricing strategies in retail environments
- Bartending experience in food service industry
- Leadership skills in team settings
- Negotiation (10 years)
Certification
- Food Handler Certification
- Real Estate Broker
- January 2021 to January 2026
- Real Estate Broker Associate
- Real Estate License
- July 2011 to January 2026
- CPR Certification
- Driver's License
Languages
English
Timeline
Server
Kelcy's Cafe
03.2025 - Current
Food Server
Gracians grill
09.2023 - 03.2025
Realtor
Peak To Peak Realty-Pine Mountain Club, CA
03.2020 - 01.2025
Property Manager
Pine Mountain Realty-Pine Mountain Club, CA
12.2016 - 03.2020
Property Manager
Jennings Realty-Pine Mountain Club, CA
07.2010 - 12.2016
Bartender
Madd Bailey's Pub-Pine Mountain Club, CA
07.2002 - 01.2011
High School Diploma -
John Burroughs Highschool
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