Josue Anzures Banaga
El Mirage,AZ
Summary
Dynamic professional with extensive experience in game day operations at the Arizona Cardinals. Expert in restaurant operations and special event management, consistently enhancing service quality and operational efficiency. Proven ability to resolve conflicts and support team needs, ensuring seamless execution of daily activities and exceptional guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Game Day Operations
Arizona Cardinals
09.2024 - Current
- Directed support in day-to-day equipment room operations, maintenance and recordkeeping.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Navigated numerous systems necessary for restaurant operations.
- Handled day-to-day office operations and resolved any conflicts.
- Resolved problems, improved operations and provided exceptional service.
- Maintained high levels of accuracy in daily operations.
- Worked with department heads to address team needs and offer high-level support for everyday operations.
Education
Bachelor Of Science - Sports And Entertainment Management
Grand Canyon University
Phoenix, AZ04.2025
Skills
- Restaurant operations
- Game-day preparation
- Restaurant operations expertise
- Day-to-day operations oversight
- Special event operations
Accomplishments
- Maintained CRM database (Salesforce) by tracking customer interactions, helping the team refine outreach strategy.
- Served as liaison between operations, security, and marketing departments to ensure alignment across multiple game day departments.
- Trained in using Microsoft Excel and CRM tools for data analysis and reporting related to ticketing and fan feedback.
- Participated in BBZ certification program focused on social justice, implicit bias, and cause marketing in sports.
Certification
Food handlers Card
Title 4 basic liquor training
Microsoft excel advanced badge Cengage
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Sports
Gaming
Movies and shows
Music
Gym
Traveling
Timeline
Game Day Operations
Arizona Cardinals
09.2024 - Current
Bachelor Of Science - Sports And Entertainment Management
Grand Canyon University
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