Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Furno

Towson,MD

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Dynamic Catering Manager with [Number] years of experience in leadership roles. Skilled motivator dedicated to streamlining day-to-day operations with eye on larger profit goals. Outstanding attention to detail and high standards for smooth event outcomes. Versatile Regional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands. Responsible Coach skilled in training athletes, directing program operations and meeting challenging competition demands. Driven leader with deep understanding of gameplay and rules. Specialized in driving success of [Type] teams and developing player talents.

Overview

5
5
years of professional experience

Work History

Game Day Operations

Major League Lacrosse, MIAA, NCAA
05.2019 - Current
  • Performs a range of game-day duties including assisting game officials, recording live statistical data, timekeeping, scorekeeping, and administering penalties.
  • Manages communication between playing field and press box to ensure continuous smooth and accurate game operation.
  • Assists with pre-game field equipment setup
  • Recognized by the MLL as top operator by being selected to work Championship Weekend 2018, 2019, and 2020.

Cashier

PetSmart
12.2021 - 07.2023
  • Helped customers complete purchases, locate items, and join reward program.
  • Adapted quickly POS systems.
  • Processed refunds and exchanges in accordance with company policy.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Bartender/Server/Manager

HomeSlyce
01.2019 - 07.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained updated knowledge of cocktail, beer, wine, and food menus.
  • Monitored open tabs and tables, processed cash and credit transactions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Education

High School Diploma -

Towson Catholic
Towson, MD

Bachelor of Arts -

University of Michigan - Ann Arbor
Ann Arbor, MI
05.2013

Skills

  • Customer Assistance
  • Cash handling expertise
  • Point-of-sale system operation
  • Sales expertise
  • Equipment Setup
  • Staff Leadership
  • Event Promotion
  • Point-of-sale system operation
  • Service Minded

Timeline

Cashier

PetSmart
12.2021 - 07.2023

Game Day Operations

Major League Lacrosse, MIAA, NCAA
05.2019 - Current

Bartender/Server/Manager

HomeSlyce
01.2019 - 07.2023

High School Diploma -

Towson Catholic

Bachelor of Arts -

University of Michigan - Ann Arbor
Sean Furno