Jessica Reyes
Grand Prairie,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
18
18
years of professional experience
Work History
Clinical concierge/NCT
Texas Health Resources Breeze Urgent Care
01.2022 - Current
- Proficient in utilizing Epic to verify patient medical insurance, and collecting accordingly.
- Exercised proper procedure and protocols to complete appropriate lab testing.
- Determine and complete X-Ray imagine, according to patients needs and Providers requests
- Communicating effectively between patients and provider in order to provide a higher quality of services.
Lab/X-ray Technician
Carenow Urgent care
01.2016 - 01.2022
- Exercised great care and attention to detail in performing phlebotomy.
- Obtained license to perform X-Rays on patients while reviewing and guiding them through the process.
- Performed lab tests that assist physicians in diagnosis in order to better treat clientele.
- Collaborated with physicians, nurses, and the clients to ensure quality patient care.
- Administered drug screens and breath alcohol tests as outlined by the policy and procedure per the Department of Transportation.
- Provided efficient, effective patient care and customer service for a broad and diverse population of clientele.
- Completed educational courses and obtained Medical Radiologic Technologist Non-Certified Technician certification.
Patient representative
Carenow Urgent care
01.2012 - 01.2016
- Provided customer service in answering patients' questions or directing them to the best possible department for their specific needs/concerns.
- Utilized training and company policy in verifying insurance and benefits.
- Received large volumes of incoming phone calls each day and connected them to the appropriate department.
- Provided billing services by collecting, securing, and logging payments made to the clinic.
Fine jewelry sales
Sears
01.2008 - 01.2012
- Provided customer service in understanding the customers needs and assisting them to their desired product.
- Maintained inventory over a large quantity of fine jewelry, such as gold and diamonds.
- Guided customers in making purchasing decisions in accordance with their requests.
Education
Diploma -
South Grand Prairie High School
Grand Prairie, TXSkills
- Bilingual - Fluent in English and Spanish
- Critical time management and multi-tasking skills
- Strong verbal and written communication skills
References
Available Upon Request
Timeline
Clinical concierge/NCT
Texas Health Resources Breeze Urgent Care
01.2022 - Current
Lab/X-ray Technician
Carenow Urgent care
01.2016 - 01.2022
Patient representative
Carenow Urgent care
01.2012 - 01.2016
Fine jewelry sales
Sears
01.2008 - 01.2012
Diploma -
South Grand Prairie High School