Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Richards

Houston,TX

Summary

Dedicated Nationally Registered Certified Medical Assistant with over 9 years of experience delivering exceptional patient care and assisting with various medical procedures. Proven track record of supporting physicians and healthcare teams to achieve optimal patient outcomes through strong clinical skills and compassionate communication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

National Certified Medical Assistant

UT Physicians – General Pediatrics
03.2016 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Data Entry Clerk

MET Healthcare Solutions
01.2014 - 02.2015
  • Obtained and managed medical records for accurate data entry into proprietary databases.
  • Entered and reviewed data to ensure compliance with integrity and security standards.
  • Uploaded cases, corresponded with physicians for case acceptance, and responded to requests for information.
  • Verified completed work for accuracy and followed up on incomplete documentation.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Medical Assistant

Nigro Dermatology
05.2013 - 01.2014
  • Roomed patients, collected vital signs, and prepared them for physician evaluation.
  • Scheduled appointments, answered phones, and managed patient messages.
  • Assisted physicians with procedures and patient care.
  • Processed prescription refills as directed by the physician.
  • Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
  • Increased clinic efficiency by maintaining organized patient records and scheduling appointments in a timely manner.
  • Continuously updated knowledge of dermatology best practices through ongoing professional development courses and conferences.
  • Demonstrated proficiency in utilizing specialized dermatology tools and technology, enhancing diagnostic accuracy.
  • Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
  • Maintained strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both patients and staff members.

Education

Certified Medical Assistant - Certified Medical Assistant

Everest Institute
Houston, TX
11-2012

GED -

Houston Community College
Houston, TX
01.2017

Skills

  • Vital signs monitoring
  • HIPAA regulations
  • Team collaboration
  • Time management expertise
  • Phlebotomy techniques
  • Sterilization techniques
  • Patient scheduling
  • Laboratory specimen collection
  • Immunization administration
  • Insurance verification
  • Patient care coordination

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Recognized for outstanding dedication to patient care.
  • Recognized as Exceeds Expectation by Manager.

Certification

  • NRCMA - National Registered Certified Medical Assistant

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

National Certified Medical Assistant

UT Physicians – General Pediatrics
03.2016 - Current

Data Entry Clerk

MET Healthcare Solutions
01.2014 - 02.2015

Medical Assistant

Nigro Dermatology
05.2013 - 01.2014

Certified Medical Assistant - Certified Medical Assistant

Everest Institute

GED -

Houston Community College

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