Jessica Ramirez
Ogden
Summary
Dynamic and detail-oriented professional with a proven track record at Nothing Bundt Cakes, excelling in management and customer service. Adept at utilizing sanitation techniques and problem-solving skills to enhance operational efficiency and drive sales growth. Committed to maintaining high standards and fostering a positive team environment.
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
6
6
years of professional experience
Work History
Housekeeper
Friendship Manor
Salt Lake
03.2023 - 04.2024
- Sanitized all common areas of the building and public restrooms.
- Returned apartments to occupant-ready status to satisfy future tenants
- Complete daily cleaning tasks, change and replace garbage
- Complete any work orders working with maintenance to address any concerns
Food Service Worker
Utah Community Action
Salt Lake
06.2022 - 03.2023
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed recipes and customer requests to prepare meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Order ingredients and supplies
- Take orders and handle credit card and cash transactions
Bakery Manager
Nothing Bundt Cakes
Taylorsville
08.2018 - 10.2022
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Analyzed sales data to identify trends, adjust offerings, and improve overall sales performance.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
Education
High School Diploma -
Fremont High School
Plain Cit, UT06-2002
Some College (No Degree) - Health Sciences
Ogden Weber Applied Technology College
Ogden, UTSkills
- Sanitation techniques
- Attention to Detail
- Management
- Problem-Solving
- Equipment operation
- Time management
- Customer Service
Affiliations
- Volunteer with Christian Life Center assisting in the food pantry and food drives for love my city.
Timeline
Housekeeper
Friendship Manor
03.2023 - 04.2024
Food Service Worker
Utah Community Action
06.2022 - 03.2023
Bakery Manager
Nothing Bundt Cakes
08.2018 - 10.2022
High School Diploma -
Fremont High School
Some College (No Degree) - Health Sciences
Ogden Weber Applied Technology College