JESSICA RIDER

• Managed reception services to streamline patient flow and improve clinic efficiency.
• Coordinated patient appointments and procedures to optimize healthcare delivery.
• Verified insurance information ensuring accurate billing and compliance.
• Maintained patient confidentiality adhering strictly to HIPAA regulations.
• Counseled patients on financial options and insurance coverage to facilitate timely payment and reduce outstanding balances.
• Collaborated with healthcare providers and insurance companies to verify patient benefits and resolve billing discrepancies.
• Developed personalized payment plans to accommodate patients' financial situations while ensuring revenue cycle efficiency.

• Implemented training programs enhancing employee skills and customer satisfaction.

• Monitored inventory and supplier quality to maintain operational standards.

•Managed staff recruitment and scheduling to optimize team performance.

•Handled customer issues professionally to maintain positive store environment.