Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Rieger

Edwardsville,IL

Summary

Dedicated healthcare professional with over 20 years experience in medical administration and patient care support, complemented by hands-on clinical research experience. Holds a Bachelor's degree in Clinical Research Management and is committed to supporting high-quality clinical trials while ensuring excellent patient care and accurate study documentation.

Overview

22
22
years of professional experience

Work History

Billing/ Scheduling Associate III

Washington University
St Louis, MO
06.2014 - Current

Assistant to the Chief of the Division.

  • Manages appointment scheduling and patient flow to enhance operational efficiency.
  • Coordinates communication between healthcare providers and patients to ensure accurate information dissemination.
  • Trains new staff on office protocols and software systems, fostering a collaborative work environment.
  • Keeps information confidential and follows HIPAA guidelines to maintain patient trust.

01/2025 - Current

Clinical Research Support Duties

  • Assist Senior Research Coordinator with study operations.
  • Screen potential participants according to protocol criteria.
  • Obtain informed consent from study participants.
  • Enter and maintain study data in electronic databases.
  • Ensure accurate documentation and study compliance.

Radiology Clerk

Anderson Hospital
Maryville, IL
06.2004 - 06.2014
  • Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
  • Supported clinical staff with administrative tasks such as distributing reports, filing paperwork, and tracking inventory.
  • Placed images on discs using the PACS system.

Education

Associate of Applied Science - Interior Design

St. Louis Community College
St. Louis, MO
08-2009

Bachelor of Science - Clinical Research Management

Washington University in St Louis
St. Louis, MO
05-2026

Skills

  • Epic
  • Microsoft Office
  • Data entry into RedCAP
  • CITI Program course completion - Biomedical Research Investigators and Key personnel
  • Problem-solving
  • Attention to detail
  • Critical thinking
  • Interpersonal communication
  • Organizational skills

Timeline

Billing/ Scheduling Associate III

Washington University
06.2014 - Current

Radiology Clerk

Anderson Hospital
06.2004 - 06.2014

Bachelor of Science - Clinical Research Management

Washington University in St Louis

Associate of Applied Science - Interior Design

St. Louis Community College