Jessica Rios
West Jordan
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting staff and patients effectively.
Overview
2023
2023
years of professional experience
Work History
Costumer Service
Retail Credit Solutions
- Provided excellent customer service, addressing client concerns promptly and efficiently.
- Accurately handled cash register transactions while providing excellent customer service.
- Displayed very good communication and customer service skills.
Medical Device Assembler
Edwards Life Sciences
10.2021 - 05.2022
- Ensured timely completion of projects, prioritizing tasks efficiently based on production schedules and customer demands.
- Contributed to a safer work environment by diligently following company safety protocols and adhering to cleanroom procedures.
- Streamlined assembly process, utilizing specialized tools and equipment for precise assembly of complex medical devices.
Medical Assistant
University of Utah Healthcare
09.2019 - 05.2020
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Intermountain Healthcare
01.2018 - 03.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Production Associate
Wasatch Labs
06.2015 - 07.2016
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Education
Medical Assistant Diploma -
Eagle Gate College
Murray, UT2018
High School Diploma -
Taylorsville High School
Taylorsville, UT2015
Skills
- Fluent in Spanish
- Appointment setting
- Customer service
- HIPAA compliance
Languages
Spanish
Native or Bilingual
Timeline
Medical Device Assembler
Edwards Life Sciences
10.2021 - 05.2022
Medical Assistant
University of Utah Healthcare
09.2019 - 05.2020
Medical Assistant
Intermountain Healthcare
01.2018 - 03.2019
Production Associate
Wasatch Labs
06.2015 - 07.2016
Costumer Service
Retail Credit Solutions
Medical Assistant Diploma -
Eagle Gate College
High School Diploma -
Taylorsville High School
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