Open To Work
Jessica Rivas
Houston,TX
Summary
Detail-oriented professional with extensive experience in legal support and administration. Excels in managing case documentation, facilitating effective communication among attorneys, clients, and court personnel, and conducting thorough legal research to enhance case preparation and efficiency.
Overview
16
16
years of professional experience
Work History
Paralegal
Law Office of Paulette Tostado
Houston, Texas
05.2024 - 02.2026
- Collaborated with attorneys in all stages of the litigation process.
- Summarized depositions, transcripts, and legal documents for attorney review to streamline case preparation.
- Conducted legal research to support case preparation and documentation.
- Utilized legal software and databases for case management and legal research.
- Coordinated communication among attorneys, clients, witnesses, and court personnel to ensure clarity and understanding.
- Interviewed clients and obtained vital case information to support associates.
- Gathered information from clients and provided updates on case progress to enhance client engagement.
- Advised clients on procedural matters related to their cases.
- Collaborated with court personnel to file documents and schedule hearings efficiently.
- Facilitated communication for people with limited language proficiency.
Office Administrator
Precision Tile
Tucker, GA
08.2021 - 07.2023
- Managed service agreements and purchase orders, ensuring alignment with budget performance and schedule requirements.
- Executed clerical duties including photocopying, faxing, and scanning documents to support office operations.
- Resolved customer inquiries and complaints, facilitating timely management-level escalation for effective resolution.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Welcomed visitors at the office entrance with a friendly demeanor.
- Reviewed completed work to verify consistency, quality, and conformance.
Office Manager
Carapia Consulting
Tucker, GA
09.2016 - 07.2021
- Implemented and planned office systems, equipment procurement, and layouts to sustain office efficiency.
- Managed daily office operations to maintain a productive work environment.
- Trained and mentored administrative staff on company policies, daily tasks, and industry best practices to enhance team competency.
- Trained new staff on office procedures and software systems.
- Coordinated schedules and meetings for team members and clients.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Exceeded customer satisfaction by finding creative solutions to problems.
Customer Service Representative
Wasatch Tees of Atlanta
03.2010 - 08.2015
- Delivered exceptional customer service via phone and in-person interactions
- Take orders by phone, fax, and email or in person
- Received all customer payments by cash, credit card, check and money orders
- Processed and filed invoices for pickup and shipping customers, ensuring accurate record-keeping
- Calculating and processing all UPS shipments
- Logged confidential credit information into database, maintaining data integrity and security
- General office duties included but were not limited to: filing, faxing, data entry, and making copies
Education
High School -
Harlingen South High School
Skills
- Legal research
- Office administration
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Bilingual fluency
- Language translation
- Friendly and respectful
Languages
English
Professional
Spanish
Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$45000/yr - $200000/yrTimeline
Paralegal
Law Office of Paulette Tostado
05.2024 - 02.2026
Office Administrator
Precision Tile
08.2021 - 07.2023
Office Manager
Carapia Consulting
09.2016 - 07.2021
Customer Service Representative
Wasatch Tees of Atlanta
03.2010 - 08.2015
High School -
Harlingen South High School