Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
JESSICA RIVERA

JESSICA RIVERA

Chicago,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Residential Property Manager

Lupo Management
Chicago, IL
05.2021 - Current
  • Ensure that all rent payments are collected on time from tenants.
  • Developed relationships with vendors who provide services related to residential property management.
  • Review tenant applications and screened potential tenants for credit, background, and employment history.
  • Complete lease applications and verifications, notifying prospects of results.
  • Collect monthly assessments, rental fees, deposits and payments.
  • Provided support during emergency situations such as fires or natural disasters.
  • Monitored market conditions in order to adjust rents accordingly when appropriate.
  • Plan, schedule and coordinate general maintenance or repairs for commercial or residential properties.
  • Organize the move-in, move-out process for new, former tenants including cleaning services if needed.

Sales Manager

Acceptancenow
Chicago, IL
09.2017 - 05.2021
  • Create, manage and execute plans to increase sales and conversion percentage
  • Train, motivate and evaluate coworkers
  • Organize daily activities, including coworkers' schedules
  • Set specific goals for store performance, customer satisfaction and coworker development
  • Maintained accurate records of all transactions between customers and company representatives.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Educate referred customers on rent-to-own transactions, including pricing features and benefit
  • Review expired accounts and respectfully communicate with customers to promote timely payments.

Education

High School Diploma -

Aspira Antonia Pantoja
Chicago
01.2008

Skills

  • Decision making
  • Sales
  • Credit approvals
  • Goal oriented
  • Problem solving
  • Resident Relations
  • Property Management
  • Lease Renewals
  • Payment Collection
  • Skilled Multi-Tasker

Additional Information

Fluent in Spanish.

Languages

Spanish
Professional

Timeline

Residential Property Manager

Lupo Management
05.2021 - Current

Sales Manager

Acceptancenow
09.2017 - 05.2021

High School Diploma -

Aspira Antonia Pantoja