Jessica Roberts
Denver,CO
Summary
Dedicated and adaptable professional with extensive experience in recruiting and account management. Skilled in managing full-cycle recruitment, business development, and delivering tailored staffing solutions. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Business Solutions Manager
Roth Staffing
Denver, CO
09.2021 - Current
- Managed full recruitment cycle by sourcing qualified candidates, conducting interviews, extending offers, completing reference checks, and overseeing the onboarding process.
- Created and maintained job postings, recruitment strategies, and applicant tracking systems.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Developed new business and managed a sales cycle of 150 accounts by maintaining an active schedule of appointments and prospecting calls.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Biggest Accomplishment: Consistently ranked in the top 15 for direct hire billing in 2023 and exceeded quarterly sales goal by 120%.
Inside Sales Representative
Ferguson Enterprises
Denver, CO
08.2015 - 09.2021
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Liaised between outside sales representatives and numerous accounts to optimize customer service.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Communicated regularly with vendors regarding product availability, pricing, shipping arrangements.
Server
Pita Jungle
Tucson, AZ
03.2014 - 06.2015
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed exceptional teamwork and leadership skills, creating an efficient and productive work atmosphere.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Administrative Assistant
CWC Ready Mix
Tucson, AZ
08.2012 - 02.2014
- Managed the receptionist area, greeted visitors, and responded to information requests by phone and in-person.
- Developed and maintained filing systems for confidential documents and records.
- Entered large volumes of information into spreadsheets quickly and accurately.
Education
Bachelor of Arts - Sociology, Psychology
University Of Arizona
Tucson, AZ2015
Skills
- Recruiting and Hiring
- Account Management
- Interpersonal Communication
- Excellent Time Management
- Building Relationships
- Friendly, Positive Attitude
- Extensive Organizational Skills
- Team-Oriented and Dependable
Technical Skills
- Microsoft Office Suite
- Salesforce/Bullhorn
- Zoom, MS Teams
- LinkedIn Recruiter, ZipRecruiter, Indeed, Ultipro UKG
Timeline
Business Solutions Manager
Roth Staffing
09.2021 - Current
Inside Sales Representative
Ferguson Enterprises
08.2015 - 09.2021
Server
Pita Jungle
03.2014 - 06.2015
Administrative Assistant
CWC Ready Mix
08.2012 - 02.2014
Bachelor of Arts - Sociology, Psychology
University Of Arizona
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