Jessica Robertson MBA, PMP, RWA
Houston,Texas
Summary
Results-driven professional with expertise in real estate and project management, specializing in overseeing complex projects from inception to completion. Proven track record in land acquisition, financial analysis, and effective scope definition, risk management, and cost control. Demonstrated ability to manage all phases of development—ensuring timely delivery, regulatory compliance, and cost efficiency. A methodical and strategic approach allows for seamless execution, minimizing errors and optimizing project outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Right-of-Way Agent
Harris County
07.2024 - Current
- As a Right of Way Agent, I am responsible for securing the necessary land access for projects involving public infrastructure, ensuring compliance with legal and regulatory requirements
- I work closely with property owners, developers, and government entities to negotiate easements, rights of way, and land acquisitions
- My role involves conducting site assessments, reviewing title documents, and coordinating with legal teams to finalize agreements
- Key Responsibilities:
- 1.Negotiating land access agreements, including easements, leases, and acquisitions, with property owners and stakeholders
- 2.Conducting property research to determine land ownership, boundaries, and encumbrances
- 3.Preparing and reviewing legal documents, including contracts and compensation agreements
- 4.Facilitating communication between clients, landowners, and government agencies to ensure smooth project development
- 5.Managing project timelines and ensuring compliance with local, state, and federal regulations
- 6.Resolving disputes and addressing any concerns related to land access or compensation
Realtor/Property Manager
Texas Licensed Agent
08.2018 - Current
- 1.Marketing: Advertising properties through various channels to attract potential buyers or tenants
- 2.Client Interaction: Communicating with clients to understand their needs, preferences, and budget constraints
- 3.Property Showings: Arranging and conducting property viewings for interested parties
- 4.Negotiation: Negotiating terms of sale or lease agreements on behalf of clients
- 5.Documentation: Preparing and reviewing contracts, leases, and other legal documents
- 6.Market Analysis: Conducting market research to assess property values and determine competitive listing prices
- 7.Networking: Building and maintaining relationships with other real estate professionals, such as brokers, lenders, and inspectors
- 8.Legal Compliance: Ensuring transactions comply with relevant real estate laws and regulations
- 9.Property Management: Overseeing property maintenance, repairs, and tenant relations for rental properties
- 10.Continuing Education: Staying informed about market trends, industry developments, and changes in real estate laws and regulations through ongoing education and training
Assistant Property Manager
Western Wealth Communities
11.2022 - 11.2023
- Enhanced property delinquency management by implementing strategic action plans for rent collections, eviction proceedings, and meticulous property bookkeeping, resulting in a 25% overall improvement
- Contributed to elevating occupancy rates from 86% to 91% by January 2023 by actively engaging in leasing initiatives, fostering residential referrals, and facilitating lease renewals
- Spearheaded the development of a comprehensive office management strategy to optimize tenant relations, leasing efforts, and resident satisfaction through targeted marketing initiatives, resulting in an enhanced overall resident experience
- 1.Tenant Relations: Assisting with communication and addressing concerns or inquiries from tenants
- 2.Property Maintenance: Coordinating repairs, maintenance, and inspections to ensure properties are well-maintained and compliant with regulations
- 3.Lease Administration: Assisting in lease preparation, renewals, and enforcement of lease terms
- 4.Rent Collection: Monitoring rent payments, issuing reminders, and coordinating with tenants on overdue payments
- 5.Budgeting and Financial Reporting: Assisting in budget preparation, expense tracking, and generating financial reports
- 6.Vendor Management: Coordinating with contractors, vendors, and suppliers for property-related services and repairs
- 7.Property Inspections: Conducting regular inspections of properties to identify maintenance issues or safety concerns
- 8.Administrative Support: Providing general administrative assistance such as answering phones, responding to emails, and maintaining records
- 9.Tenant Screening: Assisting in tenant screening processes, including background checks and rental history verification
- 10.Compliance: Ensuring properties comply with local, state, and federal regulations related to health, safety, and fair housing laws
Property Specialist
Knox Financial
10.2020 - 01.2022
- Property Specialist managing rental activity across multiple markets including but not limited to marketing available units, sourcing tenants and coordinating maintenance repairs
- Operated in Houston, DFW and Atlanta rental markets
- Perform standard leasing activities including prospect outreach, scheduling tours, screening applications, listing available properties, etc
- Collaborated in development of SOPs for Rentals Division and assist with training of new hires for listings, Rently/Lock box management and operation, application screening, housing voucher programs, etc
- Managed portfolio of over 125 properties across 3 markets
Assistant Community Director
Highmark Residential
09.2019 - 10.2020
- Responsible for managing tenant records including rent collections, managing account ledgers and eviction proceedings
- Perform standing leasing activities including but not limited to processing applications, marketing available units, conducting tours and drafting new leases records
- Manage tenant work orders, coordinate with onsite maintenance for scheduling and maintaining unit work order records
- Increased occupancy rate of 85% to 90%
- Reduced delinquency month over rate from 5% to 1.5% or less
Sales Counselor
Gehan Homes
12.2015 - 02.2018
- Client Interaction: Engaging with potential buyers to understand their needs, preferences, and budgetary constraints
- Product Knowledge: Demonstrating comprehensive knowledge of the features, benefits, and specifications of new homes within the development
- Property Tours: Conducting tours of model homes and available inventory to showcase design options, amenities, and upgrades
- Sales Negotiation: Guiding clients through the sales process, including price negotiation, contract signing, and addendum agreements
- Relationship Building: Establishing and maintaining positive relationships with clients, real estate agents, and developers
- Market Research: Staying informed about local market trends, competitor offerings, and buyer demographics
- Documentation: Assisting clients with completing purchase agreements, disclosures, and financing paperwork
- Customer Service: Providing ongoing support and assistance to buyers throughout the construction and closing process
- Marketing Support: Collaborating with marketing teams to develop sales collateral, advertising campaigns, and promotional events
- Follow-Up: Conducting post-sale follow-ups to ensure customer satisfaction and address any concerns or issues
District Residential Resale Manager
ADT Security Services LLC
11.2009 - 03.2014
- Recruit, train and develop sales staff responsible for resales and retention including inside and outside resellers
- Analyze market and develop strategy to most effectively target resale/retention potential
- Effectively interface with sales and operations to monitor and manage the retention efforts
- Inform sales representatives of latest sales policies, techniques, pricing, equipment and technology demonstration
- Conduct sales meetings on daily/weekly basis
- In-field appraisal of immediate subordinates and counsel for improvement
- Develop sales representative's qualifications for advancement
- Recruit and train new sales representatives according to staffing plans
- Coach and motivate representatives to exceed goals
Chemist
Celanese
10.2006 - 09.2009
- Executed the testing and development of chemical formulations using PVOH for construction industry applications
- Focused on driving product improvements and innovation in adhesives, tile mortar, drywall, paints, coatings, and other construction-related products
- Key responsibilities and achievements included:
- -Spearheaded the setup and execution of chemical experiments, tests, and analyses, utilizing advanced techniques such as chromatography, spectroscopy, and chemical separation methods to ensure accurate and reliable results
- -Directed chemical laboratory tests to support qualitative and quantitative analysis of PVOH samples, adhesives, and concrete/mortar powders, ensuring that products met rigorous quality standards
- -Championed safety initiatives, fostering a safe work environment by actively participating in safety programs, conducting routine laboratory and plant safety audits, and promoting adherence to industry safety regulations
- -Led the preparation of chemical solutions for product applications, adhering to ASTM standards to enhance PVOH product performance and support new product development
- -Managed the documentation and reporting of experimental outcomes, preparing technical reports, graphs, and charts to communicate findings to stakeholders
- -Provided expert technical support to chemists, engineers, and external customers, ensuring successful product development and troubleshooting for the emulsion product line
Education
MBA - Project Management
Walden University
BS - Chemistry
Dillard University
Skills
- Negotiation expertise
- Real estate transactions
- Acquisition
- Problem-solving
- Time management
- Property management
- Legal compliance
- Multitasking
- Teamwork and collaboration
Certification
- Project Management Professional (PMP)
- Real Estate Broker/Sales Agent ( TX #0709784)
- Right of Way Agent (RWA)
Timeline
Right-of-Way Agent
Harris County
07.2024 - Current
Assistant Property Manager
Western Wealth Communities
11.2022 - 11.2023
Property Specialist
Knox Financial
10.2020 - 01.2022
Assistant Community Director
Highmark Residential
09.2019 - 10.2020
Realtor/Property Manager
Texas Licensed Agent
08.2018 - Current
Sales Counselor
Gehan Homes
12.2015 - 02.2018
District Residential Resale Manager
ADT Security Services LLC
11.2009 - 03.2014
Chemist
Celanese
10.2006 - 09.2009
BS - Chemistry
Dillard University
MBA - Project Management
Walden University
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