James Pollard
Houston,TX
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Staff Services
Harris County
Houston, TX
03.2019 - Current
- Traveled to various accounts in Harris County for mail and package delivery.
Assisted with office relocations to ensure seamless transitions.
Created and bound learning materials for Harris County employees.
Maintained maintenance schedules for county vehicles to ensure operational readiness.
Shuttle Driver
Doubletree by Hilton Hotel
Houston, TX
02.2015 - 03.2019
- Drive the hotel shuttle at Bush Airport transporting hotel guest, pilots and flight attendants to and from the hotel.
- Assisting guest with luggage when needed.
- Hotel checkouts.
Delivery Driver
Houston Avacado
Houston, TX
10.2014 - 02.2015
- Deliver food products to grocery supply stores and restaurants.
- Return money and products in a safe manner.
- Build new clients.
Shuttle Driver
Holiday Inn Willowbrook
Houston, TX
01.2014 - 10.2014
- Drive hotel shuttle for guest anywhere within a 5 mile radius of the hotel.
- Assist guest when needed.
Loss Prevention Officer
Holiday Inn Jfk
Houston, TX
12.2012 - 01.2014
- Secure all areas of the hotel inside and out.
- Assist guest with luggage.
- Write reports.
Loss Prevention Officer
Hilton Houston North Greensoint
Houston, TX
06.2009 - 12.2012
- Secure all areas of the hotel inside and out.
- Assist guest.
- Write reports.
Security Officer
Holiday Inn Express
Houston, TX
10.2008 - 01.2010
- Secure all areas of the hotel inside and out performing foot patrol.
- Assist all guest when needed.
- Deliver guest checkouts.
Property Supervisor
Avascend Hospitality Services
Overland Park, KS
10.2007 - 01.2009
- Property supervisor at Kingwood Hospital over the Greeter and Valet dept.
- Provide valet services for the guest and visitors of Kingwood Hospital.
- Assist Manager with new hire paperwork and make employee schedules.
Overnight Bellman
Westin Galleria Hotel
Houston, TX
04.2007 - 10.2007
- Assist guest with luggage.
- Drive hotel shuttle for guest.
- Deliver daily newspaper and guest checkouts.
Security Officer/Customer Service
Greenspoint Mall
Houston, TX
01.2007 - 10.2007
- Secure all interior and exterior areas of the shopping mall ensuring customers safety.
- Assist customers with questions and directions.
Stock Clerk
Safesite
Houston, TX
10.2006 - 01.2007
- Stock and store clients materials in a safe and accurate manner according to policies and procedures.
- Pull orders.
Overnight Bellman
Hotel Derek
Houston, TX
02.2006 - 10.2006
- Assist guest with luggage.
- Drive hotel shuttle for guest.
- Deliver daily newspaper and guest checkouts.
Firefighter
New Orleans Fire Department
New Orleans, LA
07.2001 - 02.2006
- Ensure the safety of the public as well as my fellow co-workers.
- Fight fires.
- Assist in the care of people that need medical emergency attention.
Education
Diploma -
Warren Easton Senior High School
New Orleans, LA01.1993
Skills
- Valet Parking
- Training & development
- Cash handling
- Shuttle driving
- Organizational Skills
- Customer Service
- Communication skills
- Driving
- Microsoft Word
- Hospital experience
- Bus Driving
- Training
- Delivery Driver Experience
- Loss Prevention
- Security
- MS Office
- Fast learner
- Calm under pressure
- Troubleshooting
- Self-Directed
- Research
- Planning
- Microsoft office
- Remote office availability
- Active listening
Certification
- CDL
- CDL B
- Driver's License
- Passenger Endorsement
Affiliations
Former New Orleans Firefighter who worked to save lives during Hurricane Katrina. Enjoys watching sports and listening to music
Timeline
Staff Services
Harris County
03.2019 - Current
Shuttle Driver
Doubletree by Hilton Hotel
02.2015 - 03.2019
Delivery Driver
Houston Avacado
10.2014 - 02.2015
Shuttle Driver
Holiday Inn Willowbrook
01.2014 - 10.2014
Loss Prevention Officer
Holiday Inn Jfk
12.2012 - 01.2014
Loss Prevention Officer
Hilton Houston North Greensoint
06.2009 - 12.2012
Security Officer
Holiday Inn Express
10.2008 - 01.2010
Property Supervisor
Avascend Hospitality Services
10.2007 - 01.2009
Overnight Bellman
Westin Galleria Hotel
04.2007 - 10.2007
Security Officer/Customer Service
Greenspoint Mall
01.2007 - 10.2007
Stock Clerk
Safesite
10.2006 - 01.2007
Overnight Bellman
Hotel Derek
02.2006 - 10.2006
Firefighter
New Orleans Fire Department
07.2001 - 02.2006
Diploma -
Warren Easton Senior High School