Hi, I’m
Ayden Watson
Houston,TX
Summary
My name is Ayden watson and I am a College student from Houston, Texas with a Dynamic professional background. With a proven track record at Harris County, excelling in legal compliance and customer service. Recognized for enhancing operational efficiency and resolving citizen inquiries effectively. Strong attention to detail and problem-solving skills, complemented by adaptability in fast-paced environments. Committed to upholding democratic principles and ensuring accurate documentation. Professional with strong background in administrative and clerical functions, equipped to manage records, documentation, and public inquiries with precision. Demonstrates high standards and strong focus on collaboration, ensuring seamless operations and results-driven outcomes.
Overview
2
years of professional experience
Work History
Harris County
County Clerk
03.2024 - Current
Job overview
- Streamlined office operations by implementing best practices in day-to-day tasks, enhancing overall efficiency.
- Assisted in conducting fair and impartial elections, ensuring accurate vote counts and upholding democratic principles.
- Provided exceptional customer service when assisting citizens with marriage licenses, property records, and other vital information requests.
- Improved public relations by effectively addressing and resolving citizen inquiries and concerns.
- Processed legal documentation accurately, adhering to strict deadlines and confidentiality requirements.
- Reduced wait times for customers seeking assistance at the counter by implementing an organized queuing system.
- Enhanced customer satisfaction by providing accurate and timely information regarding legal procedures, fees, and requirements.
- Provided exceptional public service by addressing inquiries in person, via phone, or through email correspondence.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Kelly Educational Services
Substitute Teacher, K-12
01.2023 - 10.2024
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
FMA Alliance
Medical Debt Collector
10.2023 - 03.2024
Job overview
- Corrected, completed and processed claims for multiple payer codes.
- Processed billing calls and answered questions from patients and third-party carriers.
- Assisted in reconciling deposit and patient collections.
- Processed online and paper appeal submissions and refund requests.
- Logged charges and payments within Excell.
- Maintained strict adherence to HIPAA guidelines while handling sensitive patient information during the collection process, ensuring confidentiality at all times.
Education
Lone Star CollegeHouston, TX
Associate of Arts from Arts
12-2025
University Overview
- 3.3 GPA
Skills
- Document preparation
- Legal compliance
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Multitasking Abilities
- Excellent communication
- Reliability
- Adaptability and flexibility
- Data entry
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Employee of The Month
I received Employee Of the Month in November 2024 for hitting my budget while at FMA alliance.
Timeline
County Clerk
Harris County
03.2024 - Current
Medical Debt Collector
FMA Alliance
10.2023 - 03.2024
Substitute Teacher, K-12
Kelly Educational Services
01.2023 - 10.2024
Lone Star College
Associate of Arts from Arts
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