Jessica Robinson
Deerfield Beach,FL
Summary
Compassionate new Registered Nurse with telemetry training in patient evaluation and medication administration. Strong communicator with experience in pharmaceutical operations and customer service. Committed to delivering safe, patient-centered care and collaborating with multidisciplinary teams to enhance patient outcomes. Focused on developing critical thinking and problem-solving skills while maintaining HIPAA compliance across diverse healthcare settings.
Overview
20
20
years of professional experience
Work History
Nurse Extern
HCA Westside
Plantation, Florida
04.2023 - Current
- Respond quickly to emergencies, utilizing critical thinking skills for decision-making.
- Obtain vital signs and check blood glucose levels of assign patients.
- Assist patients with daily living activities, enhancing comfort and promoting independence.
- Administer medications under the supervision of a Registered Nurse, maintaining adherence to care plans.
- Monitor and documented vital signs, promptly reporting changes to supervising nurses to inform patient care.
- Shadow nursing staff to better understand care approaches and learn proper procedures.
- Engage in continuous learning to enhance nursing knowledge and skills.
Clinical experience
Broward College
Fort Lauderdale, Florida
04.2022 - 07.2024
- Broward Health Hospital. Assisted RN with geriatric treatments on medical surgical unit at Broward Health Hospital.
- HCA Westside Plantation Hospital. Supported endoscopy unit procedures alongside RN and Doctor.
- Memorial Regional Hospital Contributed to women's health unit operations.
- Joe DIMaggio Children's Hospital - Aided Registered Nurses in pediatric patient treatment.
Other Experiences Customer Service Representative
Publix Super Market
Boca Raton, Florida
02.2007 - Current
- Resolve customer complaints, enhancing satisfaction and fostering loyalty.
- Assist customers with product inquiries and service requests.
- Collaborate with team members to improve store efficiency and elevate service quality.
- Train new staff on customer service protocols and store policies.
- Handle returns and exchanges in accordance with company guidelines.
- Promote customer satisfaction by addressing issues with knowledgeable, friendly service.
Publix Pharmacy Technician
Publix Super Market
Boca Raton, Florida
06.2013 - 09.2015
- Processed prescription orders using pharmacy management software, ensuring accuracy and timeliness in patient care.
- Collaborated with pharmacists to ensure accurate medication dispensing.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Entered patient profiles, billing information, and prescription orders into pharmacy software, maintaining data integrity and compliance.
Education
Associate of Arts - Nursing
Broward College
Fort Lauderdale, FL08-2024
Certificate - Patient Care Technician
Atlantic Technical College
Coconut Creek, FL06-2014
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05-2006
Skills
- Medication administration
- Personal hygiene management
- Fall precaution
- HIPAA compliance
- Microsoft Word, Excel, Outlook, PowerPoint, Zoom, EPIC
- Teamwork
- Problem Solving
- Patient education
Timeline
Nurse Extern
HCA Westside
04.2023 - Current
Clinical experience
Broward College
04.2022 - 07.2024
Publix Pharmacy Technician
Publix Super Market
06.2013 - 09.2015
Other Experiences Customer Service Representative
Publix Super Market
02.2007 - Current
Associate of Arts - Nursing
Broward College
Certificate - Patient Care Technician
Atlantic Technical College
High School Diploma -
Deerfield Beach High School