Jessica Rodríguez
Tampa,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
H&M Store
03.2024 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Cashier
Bahia Churrasco
01.2024 - 02.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Bank Manager
National Bank Of Cuba
10.2020 - 08.2022
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Delivered consistent revenue growth through effective sales strategies, promoting banking products and services tailored to client needs.
- Championed community involvement initiatives to strengthen the bank''s reputation as a responsible corporate citizen.
- Introduced innovative marketing campaigns that increased brand awareness among target demographics.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Designed and maintained financial models to identify and measure risks.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Utilized financial software to prepare consolidated financial statements.
Cashier
National Bank Of Cuba
07.2019 - 10.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Presencia De Celia High School
La Habana Cuba 07.2018
Skills
- Payment Processing
- Client Account Management
- Customer Needs Assessment
- Money Transfer Systems
- Sales Development
- Promotional support
- Sales expertise
- Reliable and punctual
- Policy and Procedure Adherence
- Cash Register Operation
- Fraud Detection
- Cash Handling
- Customer Service
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Portuguese
Elementary
Timeline
Sales Associate
H&M Store
03.2024 - Current
Cashier
Bahia Churrasco
01.2024 - 02.2024
Bank Manager
National Bank Of Cuba
10.2020 - 08.2022
Cashier
National Bank Of Cuba
07.2019 - 10.2020
Presencia De Celia High School
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