Jessica Rodriguez
Lakeland,FL
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ITM TELLER
Suncoast Credit Union
Tampa, FL
11.2019 - 11.2022
- Delivered exceptional service to customers in person or over telephone.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Received and counted daily inventories of cash, drafts and checks.
TELLER
WELLS FARGO 9775
TEMPLE TERRACE, FL.
02.2018 - 02.2019
- Greeting, Processing financial transactions, Asking questions about financial needs.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Sales Rep, Customer Service
METRO PCS
LAKELAND, FL.
11.2017 - 02.2018
- Listened to customer needs to identify and recommend best products and services.
- Collected deposits or payments and arranged for billing.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Associate Degree in Nursing -
Edic Collage
01.2014
High School Diploma -
Georgina Baquero High School
01.2006
Skills
- Microsoft Office, Excel, PowerPoint
- Exceptional Customer Service
- Honest and Ethical
- Attention to Detail
- Learning Platforms
- Team player
- bilingual Spanish / English
Certification
BLS Certificate
Timeline
ITM TELLER
Suncoast Credit Union
11.2019 - 11.2022
TELLER
WELLS FARGO 9775
02.2018 - 02.2019
Sales Rep, Customer Service
METRO PCS
11.2017 - 02.2018
Associate Degree in Nursing -
Edic Collage
High School Diploma -
Georgina Baquero High School