Jessica Rodriguez
Athens
Summary
Detail-oriented professional with extensive experience in office administration and customer service. Proven ability to process voter registrations efficiently while maintaining strong communication with clients.
Overview
12
12
years of professional experience
Work History
Elections Administrator Office
Paula Ludtke
Athens
05.2019 - 11.2025
- Processed voter registration applications, including updates, new registration forms, and data entry and verification.
- Managed voter roll maintenance, reviewed possible deceased, felons, and non-citizen reports.
- Assisted with daily office operations, answered phone inquiries, and provided information to walk-in visitors.
- Prepared and mailed election materials, and managed incoming and outgoing mail.
- Supported the election setup by organizing and programming election equipment.
- Collaborated with staff to ensure compliance with state and county election procedures.
- Provided general clerical support, including filing, data entry, and record management.
Sprint by The Customer Center
Ed sargent
Athens
04.2014 - 05.2019
- Handled a high volume of inbound calls, assisted customers with billing, service issues, account updates, and tech support.
- Delivered excellent customer service, resolving issues promptly, and maintaining satisfactory ratings.
- Entered and updated account information accurately while following company procedures.
- Training new employees on system navigation and communication protocols.
Education
High School Diploma -
Brownsboro Highschool
Brownsboro, TX05-2007
2 Years Fine Arts -
Trinity Valley Community College
Athens, Texas, TXSkills
- Office Administration and Clerical Support
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace (Sheets, Docs, Drive)
- Data entry and record management
- Customer service communication
- Election equipment coordination
- Confidential information handling
- Mail and document processing
- Time management and team collaboration
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Elections Administrator Office
Paula Ludtke
05.2019 - 11.2025
Sprint by The Customer Center
Ed sargent
04.2014 - 05.2019
High School Diploma -
Brownsboro Highschool
2 Years Fine Arts -
Trinity Valley Community College