Jessica Rodriguez
Spokane Valley,WA
Summary
Accomplished caregiver and delivery driver with a proven track record at The Arc of Spokane, excelling in customer service and teamwork. Leveraged a positive attitude and valid driver's license to enhance service delivery and client satisfaction. Skilled at adapting to fast-paced environments, ensuring timely and accurate service while prioritizing client satisfaction.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash
Spokane
01.2026 - Current
- Delivered timely food deliveries while ensuring quality and customer satisfaction.
- Navigated various routes efficiently to maximize delivery speed and minimize delays.
- Communicated effectively with customers to resolve issues and enhance service experience.
- Adapted quickly to changing schedules and high-pressure situations during peak hours.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Developed and maintained professional relations between customer, store personnel, and company.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
Caregiver
The Arc of Spokane
Spokane Valley, WA
03.2025 - 10.2025
- Coordinated transportation for medical appointments, promoting accessibility to healthcare services.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
Caregiver
Latah Services
Spokane Valley, WA
09.2019 - 03.2025
- Administered medications as prescribed, ensuring compliance and safety.
- Developed personalized care plans based on individual client needs and preferences.
- Maintained accurate records of client progress and communicated updates to healthcare teams.
- Trained new team members on caregiving protocols and best practices, improving service delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Education
Bachelor of Arts - English
Eastern Washington University
Cheney, WA06.2022
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Timeline
Delivery Driver
DoorDash
01.2026 - Current
Caregiver
The Arc of Spokane
03.2025 - 10.2025
Caregiver
Latah Services
09.2019 - 03.2025
Bachelor of Arts - English
Eastern Washington University