JESSICA ROLANDO
Oceanside,CA
Summary
Experienced with talent acquisition, employee engagement, and strategic recruitment planning. Utilizes advanced sourcing techniques to identify and attract top candidates. Track record of improving hiring processes and fostering collaborative team environments.
Overview
17
17
years of professional experience
Work History
Senior Recruiter
GIA (Gemological Institute of America)
Carlsbad, CA
05.2021 - Current
- Run recruiting intake meetings and develop effective recruiting plans and strategies.
- Streamline high-volume recruitment efforts for GIA, successfully filling 100+ roles to enhance team capabilities.
- Manage high-volume requisitions across multiple departments, including IT, Education, Corporate, and Support.
- Recruit and hire Director-level and below talent across all departments at GIA.
- Establish and maintain strong partnerships with hiring managers, advising on market trends, compensation, and hiring best practices.
- Drive alignment on role requirements, interview processes, and hiring decisions.
- Perform full-cycle recruiting, including sourcing, prescreening, behavioral and technical interviews, and offer management.
- Coordinate interviews across the U.S. and globally.
- Attract and engage candidates through job boards, social media, networking events, and proactive sourcing strategies.
- Manage job offers, including negotiation and administration, ensuring competitive and successful acceptances.
- Oversee new hire onboarding, including background checks, reference verification, and pre-employment processes.
- Ensure a positive candidate experience throughout the hiring lifecycle, increasing referrals and engagement.
- Utilize Workday, Microsoft Teams, and Smartsheet to optimize recruiting workflows and communication.
- Improve recruiting processes and workflows to increase efficiency and reduce time-to-fill.
- Stay current with sourcing strategies and industry trends.
- Mentor junior recruiters on sourcing strategies and best practices.
- Collaborate cross-functionally to address recruitment challenges and implement tailored hiring solutions.
- Support employer branding initiatives through social media and recruiting events.
Corporate Recruiter
Pacific Western Properties
Mira Mesa, CA
10.2020 - 05.2021
- Developed targeted strategies to locate and onboard specific candidate types, meeting short- and long-term business objectives
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Conducted interviews with participants to assess eligibility.
- Reached out to new hires to check for issues and welcome to company
- Source candidates
- Networking
Senior Recruiter
Mattson Resources
Costa Mesa, CA
01.2020 - 10.2020
- Developed targeted strategies to locate and onboard specific candidate types, meeting short- and long-term business objectives
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Maintained relationships with technical professionals to gain industry knowledge and obtain referrals
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Verified applicant references and employment details
- Offered human resources advice and counsel to align with employment policy and foster positive workplace culture
- Reached out to qualified referral candidates to obtain applications
- Hired employees and initiated new hire paperwork process
- Reached out to new hires to check for issues and welcome to company
- Posted positions through approved recruitment channels
- Filled contract, temporary and direct hire positions
- Partnered with local organizations and universities for community engagement and interest in jobs offered
- Followed up with candidates about decisions
- Utilized social media sites to recruit new employees
- Wrote job descriptions with detail and accuracy
- Coached hiring professionals on optimal recruiting strategies
- Used Boolean searches to develop applicant portfolios for expected openings
- Conducted interviews with participants to assess eligibility
Operations Manager/Recruiter Specialist
Go-Staff Inc.
Oceanside, CA
05.2016 - 01.2020
- Built relationships with customers and managed accounts to drive revenue and profit
- Built, supervised, and mentored 2 teams and leaders in receiving and inbound operations
- Networked at corporate events to find potential employees
- Case Management
- Interviewing
- Community Organizing
- Drug Testing
- Supervised a Team of 5 Recruiters and over 60 external employees
- Assessments and evaluations on internal and external employees
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure
- Connected clients with community service and resource agencies
- Helped clients develop new coping mechanisms and techniques for behavior modification
- Advocate for and help clients get resources that would improve their well-being
- Relationship management
Supervisor/Keyholder
Rocky Mountain Chocolate Factory Inc.
Orange, CA
06.2009 - 05.2016
- Implemented daily operating procedures to ensure the store is clean, adequately stocked and organized.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves, and preventing shrinkage.
- Trained team members in successful strategies for meeting operational and sales targets
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and the employee is focused.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
Master of Science - Sociology with an Emphasis in Education
Grand Canyon University
Phoenix, AZ05-2021
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA01-2016
Skills
- Full-Cycle Recruiting
- Talent Acquisition Strategy
- High-Volume Recruiting
- Candidate Screening & Interviewing
- Offer Negotiation
- Stakeholder Management
- Workday (ATS)
- LinkedIn Recruiter
- Microsoft Teams
- Business Partnering
- Mentorship & Training
- Candidate Engagement
Timeline
Senior Recruiter
GIA (Gemological Institute of America)
05.2021 - Current
Corporate Recruiter
Pacific Western Properties
10.2020 - 05.2021
Senior Recruiter
Mattson Resources
01.2020 - 10.2020
Operations Manager/Recruiter Specialist
Go-Staff Inc.
05.2016 - 01.2020
Supervisor/Keyholder
Rocky Mountain Chocolate Factory Inc.
06.2009 - 05.2016
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Master of Science - Sociology with an Emphasis in Education
Grand Canyon University