Jessica Roman
Passaic,NJ
Summary
Observant security professional effective at providing detail-oriented safety and monitoring services for diverse facilities. Trained in defensive tactics and conflict de-escalation. Works independently and collaboratively to resolve security threats or concerns. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
16
16
years of professional experience
Work History
Toddler Teacher
Bright Beginners Academy
06.2023 - 03.2024
- Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
- Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
- Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
- Implemented positive discipline strategies to reinforce appropriate behavior in the classroom.
Dental Receptionist
Dental Services
10.2018 - 03.2020
- Verified, updated and entered patient information into system.
- Answered and managed incoming calls and emails.
- Took customer payments and billed insurance companies for remaining balance.
- Scheduled and confirmed patient appointments and consultations.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
Childcare Worker
Daycare & Preschool
03.2016 - 09.2018
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Secured indoor and outdoor premises to protect children.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Sanitized toys and tables to maintain clean, safe environment.
- Planned and implemented engaging activities to encourage creativity and expression.
Store Manager
Family Dollar
09.2013 - 02.2016
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
Bakery Associate
ShopRite
08.2008 - 10.2012
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service to foster satisfaction and loyalty.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Operated POS system to process bakery sales transactions.
Education
High School Diploma -
Passaic High School
Passaic, NJ06.2006
Skills
- Quality Assurance
- Work Prioritization
- Customer Service
- Child Supervision
- CCTV Surveillance
- Security Guard License
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Toddler Teacher
Bright Beginners Academy
06.2023 - 03.2024
Dental Receptionist
Dental Services
10.2018 - 03.2020
Childcare Worker
Daycare & Preschool
03.2016 - 09.2018
Store Manager
Family Dollar
09.2013 - 02.2016
Bakery Associate
ShopRite
08.2008 - 10.2012
High School Diploma -
Passaic High School
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