Summary
Overview
Work History
Education
Skills
Certification
Languages
Future Goals
References
Timeline
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Jessica Romero-Ramos

Jessica Romero-Ramos

Stirling,NJ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Bilingual in Spanish, I effectively communicate with diverse customers, ensuring a welcoming environment, while consistently achieving high satisfaction rates. Reliable and results-driven, fast-paced learner.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Babysitter

Summit YMCA
Summit
02.2025 - Current
  • Supervised children during playtime, ensuring safety and engagement.
  • Maintained a clean and safe environment for children's activities
  • Communicated effectively with parents about daily activities and child behavior.
  • Responded calmly to emergencies, implementing first aid when necessary.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.

Retail Associate

Old Navy
Gillette
10.2023 - 11.2024
  • I was a Team Lead during my time working at Old Navy.
  • Trained new staff in relevant processes and procedures.
  • Participated in inventory counts, ensuring accurate stock levels and product availability.
  • Maintained store displays and organized merchandise to enhance customer experience.
  • Handled cash register operations, processing transactions accurately and efficiently.
  • Greeted customers and provided excellent customer service.

Education

High School Diploma -

Watchung Hills Regional High School
Warren, NJ
06-2025

Skills

  • Customer service
  • Cash handling
  • Employee training
  • Fluent in Spanish
  • Communication skills
  • Store maintenance
  • Cleaning and sanitizing
  • Reliability
  • Customer follow-up
  • Problem-solving
  • Phone etiquette
  • Friendly and outgoing

Certification

  • CPR Certified
  • AED Certified
  • Drivers License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Future Goals

  • I am continuing my education at Seton Hall University starting the fall semester 2025 to pursue a career in Nursing.

References

References available upon request.

Timeline

Babysitter

Summit YMCA
02.2025 - Current

Retail Associate

Old Navy
10.2023 - 11.2024

High School Diploma -

Watchung Hills Regional High School

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