Jessica Romulus
Ft. Pierce,FL
Summary
Gifted Interpreter with aptitude for conveying emotion, style and content Haitian creole speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over 18 years of experience. Gifted Interpreter with aptitude for conveying emotion, style and content of Haitian creole speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over 18 years of experience.
Overview
3
3
years of professional experience
Work History
Haitian Creole Interpreter
Language Line Solution
02.2024 - Current
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations for 3 years.
- Streamlined business negotiations by offering precise interpretation services for international partners.
- Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Assisted in the successful completion of various business projects by providing language support during meetings and presentations.
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
Team Member
Devonshire Senior Living
04.2023 - 02.2024
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Crew Team Member
Brookdale Senior Living Facility
09.2022 - 04.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Team Leader
Wendys Restaurant
04.2021 - 05.2022
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL05.2022
Skills
- Records Management
- Client Support
- Interpersonal Communication
- Professional ethics
- Cross-cultural communication
- Client Confidentiality
- Haitian creole Fluency
- Fluent Bilingualism
- Critical Thinking
- Adaptability
- Self Motivation
- Interpersonal Skills
Languages
Haitian creole
Timeline
Haitian Creole Interpreter
Language Line Solution
02.2024 - Current
Team Member
Devonshire Senior Living
04.2023 - 02.2024
Crew Team Member
Brookdale Senior Living Facility
09.2022 - 04.2023
Team Leader
Wendys Restaurant
04.2021 - 05.2022
High School Diploma -
Palm Beach Lakes High School
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