Dynamic Customer Service Representative with a proven track record at Teleperformance, excelling in relationship building and problem resolution. Leveraged active listening and critical thinking to enhance customer loyalty and satisfaction, contributing to sales growth through personalized solutions. Proficient in data entry and Microsoft Excel, consistently delivering exceptional service under pressure.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.