Jessica Ross
Chicago,IL
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
6
6
years of professional experience
Work History
Mary Kay Consultant
Mary Kay
Lynwood, IL
06.2018 - 07.2024
- Engaged with customers regularly via phone calls or emails to build rapport and trust.
- Provided detailed product demonstrations for clients who needed additional guidance.
- Prepared presentations for prospective customers outlining the benefits of Mary Kay's products.
Small Package Handler
UPS
Hodgkins, IL
11.2022 - 12.2023
- Worked quickly and efficiently while maintaining high standards of quality control.
- Reported any damaged or missing items to the supervisor immediately.
- Checked labels on packages to verify accuracy of addresses.
- Followed company procedures for packing fragile items securely.
Education
Graduated Hair Cosmetologist -
Ms. Roberts Academy of Hair Design
Villa Park, IL09-2007
High School Diploma -
Oak Park And River Forest High School
Oak Park, IL06-2002
Skills
- Social Media Promotion
- Client Engagement
- Client Relationship Building
- Upselling Strategies
- Customer Consulting
- Customer Service
- Sales Expertise
Timeline
Small Package Handler
UPS
11.2022 - 12.2023
Mary Kay Consultant
Mary Kay
06.2018 - 07.2024
Graduated Hair Cosmetologist -
Ms. Roberts Academy of Hair Design
High School Diploma -
Oak Park And River Forest High School