Jessica Rossi
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments. Competently orienting new hires with hands on and verbal demonstration relative to the department. Instructing students to daily functions of the medical assistant role and providing them hands on opportunities.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Trauma and Acute Care Surgery
03.2025 - Current
- Facilitate patient intake, ensuring accurate medical history documentation and appointment scheduling.
- Assist surgeons with examinations and procedures, enhancing patient care and operational efficiency.
- Manage electronic health records, maintaining data accuracy and confidentiality in compliance with regulations.
- Remove sutures, staples, and casts from patients prior to seeing surgeon at follow up.
- Work collaboratively with other medical assistants to provide quality patient care.
- Communicate transparently and accurately with medical assistants with reference from doctors orders.
Medical Assistant
Ferrell Duncan Clinic-Nephrology
12.2022 - 03.2025
- Administered medications and monitored vital signs, contributing to comprehensive patient care plans.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Facilitated patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Administered injections adhering to proper infection control and safety practices.
Medical Assistant Apprentice
Cox Health and Ozarks Technical College
08.2022 - 12.2022
- Obtained the Medical Assistant Certification through Cox Health and OTC as an apprentice, job shadowing in different clinics and learning the different responsibilities of the Medical Assistant.
Medical Secretary
Ferrell Duncan Clinic-Nephrology
07.2017 - 08.2022
- Answered phone calls from patients and recorded accurate information to give to the Nurse or Medical Assistant.
- Scheduled patient appointments for new or established patients.
- Maintained physicians schedules, coordinating with other areas where they were to report for accurate coverage as needed.
- Maintained confidentiality in relation to HIPAA.
- Coordinated with other departments for patients needs.
- Relayed test information to patients with instructions.
Phlebotomist
Ferrell Duncan Clinic
04.2015 - 07.2017
- Conducted blood/specimen collection for patients.
CNA
The Manor at Elfindale
Springfield, MO
07.2011 - 04.2015
- Provided direct patient care including bathing, transferring, vital signs, feeding, and helping residents with their ADL's.
Education
Medical Assistant Apprentice -
Cox Health And Ozarks Technical College
Springfield, MO12-2022
High School Diploma - undefined
Riverview Junior/Senior High School
Oakmont, PA06.2006
Health Science Technology - undefined
Forbes Vocational/Technical School
Monroeville, PA06.2006
Skills
Compassionate
Able to Multitask
Goal Oriented
Organized
Teamwork
Timeline
Medical Assistant
Trauma and Acute Care Surgery
03.2025 - Current
Medical Assistant
Ferrell Duncan Clinic-Nephrology
12.2022 - 03.2025
Medical Assistant Apprentice
Cox Health and Ozarks Technical College
08.2022 - 12.2022
Medical Secretary
Ferrell Duncan Clinic-Nephrology
07.2017 - 08.2022
Phlebotomist
Ferrell Duncan Clinic
04.2015 - 07.2017
CNA
The Manor at Elfindale
07.2011 - 04.2015
High School Diploma - undefined
Riverview Junior/Senior High School
Health Science Technology - undefined
Forbes Vocational/Technical School
Medical Assistant Apprentice -
Cox Health And Ozarks Technical College