Jessica R. Parrish
Greenfield
Summary
Results-oriented Financial Aid Professional with 5+ years of experience in eligibility analysis, awarding, compliance, and staff development. Led onboarding and training initiatives that enhanced staff readiness and effectively resolved complex cases. Combines management experience with a collaborative approach to optimize team operations and foster cross-functional partnerships.
Overview
9
9
years of professional experience
Work History
SFA Buckeye Link Consultant
The Ohio State University
Columbus
10.2022 - Current
- Trained 30+ Buckeye Link counselors, 20+ SFA staff members, and additional professional and third-party staff through structured onboarding and hands-on training
- Led onboarding and training for new staff in Buckeye Link and Student Financial Aid, ensuring smooth integration and effective performance
- Developed and delivered training materials that enhanced staff readiness and ensured consistency in financial aid processing
- Facilitate coordination between Buckeye Link and Student Financial Aid by identifying process gaps, clarifying procedures, and promoting consistency across teams
- Serve as a point of escalation for Buckeye Link, resolving complex financial aid cases and ensuring consistent application of policy and procedures
- Guided staff working with graduate and professional student populations, ensuring accurate handling of complex financial aid cases
Compliance Specialist
The Ohio State University
Columbus
02.2022 - 10.2022
- Managed athletic aid processing to ensure adherence to University Compliance standards
- Conducted compliance audits to align with federal, state, and institutional regulations
- Developed internal documentation and training resources to enhance compliance understanding
SFA Staff Assistant
The Ohio State University
Columbus
07.2019 - 02.2022
- Acted as the primary contact for the PharmD student population, supporting complex and high-volume cases.
- Managed queries to improve accuracy in transfer aid processing and ensure data integrity
- Processed financial aid packages, ensuring compliance with verification, R2T4 regulations, and timely aid revisions
Financial Aid Counselor
University of Louisville
Louisville
06.2017 - 12.2018
- Provided financial aid counseling and support for student eligibility, SAP, and verification
- Supported outreach and student engagement initiatives to enhance awareness of financial aid resources
Coordinated scholarship administration during summer and fall internship, ensuring efficient processing of applications
- Processed scholarship documentation & assisted undocumented students
- Facilitated scholarship contract communication & aid alternatives
Student Success Intern | Summer/Fall
- Provided academic success counseling for high-need student cohorts
- Developed individualized math course roadmaps to increase retention
Education
M.Ed. - Counseling & Personnel Services
University of Louisville
Louisville, KY05-2019
B.B.A. - Management
Marshall University
Huntington, WV12-2016
Skills
- Financial aid packaging
- Compliance & Federal Regulations
- Student Financial Counseling
- Student support services
- Training Program Development
- Operational improvement
- Collaborative teamwork
Timeline
SFA Buckeye Link Consultant
The Ohio State University
10.2022 - Current
Compliance Specialist
The Ohio State University
02.2022 - 10.2022
SFA Staff Assistant
The Ohio State University
07.2019 - 02.2022
Financial Aid Counselor
University of Louisville
06.2017 - 12.2018
M.Ed. - Counseling & Personnel Services
University of Louisville
B.B.A. - Management
Marshall University
Leadership And Engagement
- Orientation Presenter | OSU Student Financial Aid
- MASFAA & AccessLex Conference Participant
- FAFSA Mentor | Shawnee High School
- Former Panhellenic Council President & Organizational Leadership Roles
- NASFAA Credentials: Consumer Information, Cost of Attendance, Administrative Capability, Application Process, Return to Title IV (R2T4)
- FAAC® Candidate (Expected 2026)
- Lean Six Sigma Yellow Belt Certified
Core Expertise
- Financial Aid Eligibility & Packaging
- Professional & Graduate Student Support
- Compliance & Federal Regulations (R2T4 Certified)
- Staff Training & Onboarding Leadership
- Process Improvement & Operational Support
- Cross-Functional Collaboration
Management Experience
Lucky Brand Jeans, Store Manager,
- Managed daily operations, staff scheduling, and team performance, Led team through full store closure, overseeing staffing and operational execution
COACH, Seasonal Manager,
- Supervised staff during high-volume operations, Managed closing procedures and team accountability
Leadership And Engagement
- Orientation Presenter | OSU Student Financial Aid
- MASFAA & AccessLex Conference Participant
- FAFSA Mentor | Shawnee High School
- Former Panhellenic Council President & Organizational Leadership Roles
- NASFAA Credentials: Consumer Information, Cost of Attendance, Administrative Capability, Application Process, Return to Title IV (R2T4)
- FAAC® Candidate (Expected 2026)
- Lean Six Sigma Yellow Belt Certified
Core Expertise
- Financial Aid Eligibility & Packaging
- Professional & Graduate Student Support
- Compliance & Federal Regulations (R2T4 Certified)
- Staff Training & Onboarding Leadership
- Process Improvement & Operational Support
- Cross-Functional Collaboration