Junnette Tibor
Pomona,Ca
Summary
Diligent Financial Aid leader with extensive compliance and crisis management experience. Demonstrated success in policy development that improves operational efficiency and strategic planning. Expertise in financial aid packaging and relationship building, ensuring fair treatment for all applicants while resolving complex issues. Strong communication and problem-solving skills facilitate effective interactions with students, families, and educational institutions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director, Financial Aid
Premiere Career College
Irwindale
11.2022 - 12.2025
- Possessed advanced knowledge of policies and regulations governing financial aid awards.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Collaborated with senior leadership to set long-term objectives for the company.
- Developed and implemented comprehensive policies and procedures for operations.
- Managed crisis situations to minimize impact on operations and reputation.
- Applied financial aid methodologies to ensure equitable treatment of all applicants.
- Established strong relationships with financial aid service partners to enhance processing efficiency.
- Facilitated eligibility confirmation and resolved issues with multiple federal and state entities.
- Conducted reconciliation of financial aid disbursements between student accounts and G5.
- Collaborated with IRS, COD, NSLDS, G5, G6, Ed Express, and loan servicers to streamline operations.
Assistant Financial Aid Director
Premiere Career College
03.2018 - 10.2022
- Did reports for IPEDS, ABHES and BPPE.
- Packaging students for financial aid, assembling grants and loans packages, perform default prevention, check/verify Institutional Student Information Record, monitor student loan status in the National Student Loan Data System and check Student Status Confirmation Report.
- Evaluates financial needs of students from a variety of sources including documentation of financial status and personal interviews.
- Awards financial aid according to government and institutional regulations and guidelines.
- Analyzes various system-generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation.
- Evaluates unusual/ mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to need, or dependency status as exceptions to the prescribed process.
- Organizational skills and ability to prioritize work for self and others to meet deadlines.
- Does loan counseling, repayment obligations, extensions and debt management.
Financial Aid Officer
Premiere Career College
Irwindale
03.2010 - 02.2018
- Follow-up delinquent students on the repayment of loans.
- Handles telephone inquiries re: financial aid, cost and tuition.
- Provides information on repayment, extension and discharge of loans.
- Counsels students on how to resolve delinquency accounts.
- Helps students defer loans and call their loan servicers to make payment arrangements.
- Assist students in setting up their accounts online.
- Evaluates financial needs of students from a variety of sources including documentation of financial status and personal interviews.
- Awards financial aid according to government and institutional regulations and guidelines.
- Advised students on financial aid options and eligibility requirements.
- Reviewed and processed financial aid applications efficiently and accurately.
- Managed communication with students regarding aid status and documentation needed.
- Maintained accurate records in financial aid management systems effectively.
Accounting Officer
Premiere Career College
Irwindale, California
08.2008 - 02.2010
- Does payment arrangements with regard to the out-of pocket, based on the ability to pay per month.
- Handled students’ ledgers, posting of students’ loans, grants and out-of-pocket payments in the student’s account database.
- Followed up students for monthly payments; writing correspondences re: outstanding balance;
- Handled payments of students and petty cash.
- Created invoice for third party agencies, billed them for the tuition; coordinated with collection agency for past delinquent students.
- Reviewed students’ accounts as to the disbursement of their financial aid; followed through the disbursement of financial aid if the money is not in the account yet.
Payroll Administrator
Pointwest Technologies Corporation
11.2007 - 04.2008
- Conducted payroll processing and final pay computation.
- Largest IT and BPO services provider wholly owned and operated by Filipinos
Payroll and Benefits Consultant
Hewitt Associates
12.2005 - 09.2007
- Ran the monthly payroll, including time, vacation, sick tracking and bonuses;
- Maintained the accuracy of the payroll database system, performed accounting functions related to the processing of payroll, and administered benefits.
- Prepared final pay computation of resigning employees.
- Ensured timely and accurate reporting of monthly/quarterly/annual remittances to government agencies.
- Performed employee’s data entry & maintain employees’ master file.
- Interacted with Clients’ counterpart regarding data collection and day-to-day operational needs.
- Reviewed accuracy and correctness of processed payroll based on payroll instructions provided by client.
- HR, Payroll and Benefits Outsourcing and Consulting Firm
Finance and Admin Manager
Hewitt Associates
01.2000 - 11.2005
- Supervised project-based employees, maintenance/messenger staff and receptionist.
- Interfaced with clients for all business-support related matters, Liaised with both internal and external agencies as required by the role.
- Ensured the efficient and timely delivery of a full range of administrative services, including but not limited to: correspondence, reception, maintenance of office premises and equipment.
- Handled company cash transactions such as payment of receipted and authorized expenses, advances and allowances.
- Handled Receivables and Payables.
- Ensured adequate cash flow and correct allocation of cash.
- Custodian of the checkbook of the company and the petty cash fund.
- Checked reimbursements of associates.
Education
Anatomy, Physiology, Medical Terminology, Medical Billing and Coding -
Tri Community Adult School
Covina01.2016
Bachelor of Arts - Journalism
University of the Philippines
Quezon City, Philippines01.1994
Skills
- Financial aid compliance
- Policies and procedures
- Crisis management
- Financial aid packaging
- Eligibility assessment
- Strategic planning
- Customer relationship management
- Problem solving
- Analytical thinking
- Decision making
Certification
- Tax Certified Tax Preparer, H&R Block, La Puente, 2011
- Full Charge Bookkeeper, Adult School, La Puente, 2014
Professional References
- Rowena Gabriel, Director, Career Development, First 5, Emanate Health, 9517645372
- Teresa Jimenez, Director, Admissions, Premiere Career College, 6264092191
- Gerard Zapanta, Industrial Partner, Los Angeles, 6269910217
Languages
Filipino
Full Professional
English
Full Professional
Timeline
Director, Financial Aid
Premiere Career College
11.2022 - 12.2025
Assistant Financial Aid Director
Premiere Career College
03.2018 - 10.2022
Financial Aid Officer
Premiere Career College
03.2010 - 02.2018
Accounting Officer
Premiere Career College
08.2008 - 02.2010
Payroll Administrator
Pointwest Technologies Corporation
11.2007 - 04.2008
Payroll and Benefits Consultant
Hewitt Associates
12.2005 - 09.2007
Finance and Admin Manager
Hewitt Associates
01.2000 - 11.2005
Anatomy, Physiology, Medical Terminology, Medical Billing and Coding -
Tri Community Adult School
Bachelor of Arts - Journalism
University of the Philippines