Jessica Ruiz
Round Rock
Summary
Office Administrator and Recruitment Coordinator with extensive expertise in overseeing daily operations and facilitating comprehensive recruitment processes. Skilled in scheduling, maintaining records, streamlining workflows, and managing candidate sourcing and onboarding. Committed to boosting workplace efficiency, promoting teamwork, and ensuring seamless communication between management, employees, and job candidates. Meticulously organized, detail-oriented, and passionate about driving organizational growth through proficient administrative and recruitment strategies.
Overview
11
11
years of professional experience
Work History
Office Services Administrator
FIREFLY AEROSPACE
10.2024 - Current
- Coordinated office operations to ensure efficient workflow and timely completion of tasks.
- Managed inventory effectively, ensuring adequate stock levels were maintained to facilitate smooth daily operations.
- Assisted in the organization of company events, enhancing team engagement and collaboration.
- Developed and maintained filing systems to improve document retrieval efficiency and organization.
- Supported offboarding processes by coordinating departing employee photos and access changes
Senior Licensing Coordinator
Marsh & McLennan
09.2023 - 03.2024
- Coordinated licensing documentation and compliance processes to ensure regulatory adherence.
- Managed tracking system for licenses, facilitating timely renewals and updates.
- Collaborated with internal teams to resolve licensing inquiries and improve workflows.
- Assisted in preparing reports on licensing statuses for senior management review.
- Streamlined data entry processes, enhancing accuracy and efficiency of license records.
Operations Coordinator
Imperial Dade
07.2020 - 06.2023
- Handled incoming calls, customer inquiries, and internal requests, ensuring prompt and accurate communication.
- Processed orders and coordinated with warehouse and logistics teams for seamless fulfillment.
- Monitored inventory, updated records, and conducted counts to maintain accurate stock levels.
- Prepared shipments by executing warehouse picks to meet delivery deadlines.
- Tracked deliveries, resolved issues, and provided updates to customers and sales teams.
Customer Service Associate
Yorkville Bagel
05.2018 - 11.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Handle cash responsibly, including making change and balancing drawers.
- Trained new associates on customer service protocols and operational procedures.
- Managed inventory levels, contributing to optimal stock availability for customers.
- Accurately process transactions using cash registers or POS system and keep the checkout area clean and organized.
Recruiter Consultant
Elena's Employment Agency
01.2015 - 04.2018
- Collaborated with clients to identify hiring requirements and design effective recruitment strategies.
- Identified, evaluated, and interviewed candidates to align with specific client job needs.
- Built and nurtured relationships with candidates, offering career advice and interview preparation.
- Organized interview processes, facilitated offer negotiations, and supported onboarding activities.
- Kept detailed records in the ATS and monitored key recruitment metrics for reporting.
Education
GED -
BMCC
New York, NYNo Degree - Medical Billing & Coding
The Manhattan Institute
New York, NY05-2019
Skills
- Scheduling appointments
- Communication and interpersonal skills
- Proficiency in Microsoft Office / Google Workspace
- Attention to detail
- Paperwork processing
- Time management and multitasking
- Inventory coordination
- Problem-solving abilities
- Customer service
- Supply chain and logistics coordination
- ERP or inventory management systems
- Strong organizational skills
- Organizational skills
- Billing
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Office Services Administrator
FIREFLY AEROSPACE
10.2024 - Current
Senior Licensing Coordinator
Marsh & McLennan
09.2023 - 03.2024
Operations Coordinator
Imperial Dade
07.2020 - 06.2023
Customer Service Associate
Yorkville Bagel
05.2018 - 11.2020
Recruiter Consultant
Elena's Employment Agency
01.2015 - 04.2018
GED -
BMCC
No Degree - Medical Billing & Coding
The Manhattan Institute