JESSICA RUMFELT
Taylors,SC
Summary
Dynamic healthcare professional with a solid track record in enhancing patient care through advanced venipuncture techniques. Skilled in maintaining confidentiality and optimizing lab efficiency. Proficient in communication and committed to ensuring a safe laboratory environment.
Overview
26
26
years of professional experience
Work History
Donor Services Technician
Quest Diagnostics
Greenville, SC
01.2025 - Current
- Managed donor records through advanced database systems for accurate tracking and reporting.
- Implemented quality control measures to ensure compliance with health regulations and safety standards.
- Maintained integrity of all samples to uphold testing accuracy.
- Verified patient identity, explained procedures, and provided reassurance during the process.
- Accurately labeled and shipped specimens to guarantee timely delivery.
Patient Services Technician
Labcorp
Greenville, South Carolina
01.2023 - 01.2025
- Maintained patient confidentiality according to HIPAA regulations.
- Prepared examination rooms prior to patient visits by stocking supplies and ensuring cleanliness.
- Assisted with discharge procedures including collecting payments, completing forms.
- Accurately labels all specimens collected for and tested in the laboratory
- Prepares blood, urine and other exudates for examinations and testing.
- Performs laboratory test according to written and verbal instructions
- Follows and enforces laboratory safety measures
- Establishes positive identification of the patient prior to preforming procedures
- Helps patient with the check in process
- Makes weekly supply orders
Mobile Phlebotomist
American Health Associates
Spartanburg, SC
03.2015 - 01.2023
- Assisted in maintaining quality assurance standards according to applicable regulations.
- Identified potential issues in specimen collection procedures proactively.
- Facilitated timely delivery of specimens to laboratory personnel for testing.
- Received pre-collected specimens from clients, ensuring proper protocols were followed.
- Collected blood samples adhering to established protocols and techniques.
- Transported specimens to laboratory efficiently, minimizing delays.
Phlebotomist/Lab Assistant
Prisma Greer Campus
Greer, SC
02.2018 - 03.2022
- Executed timely blood draws from patients of all ages and skill levels.
- Performed venipuncture procedures with precision and accuracy.
- Accurately prepared labels, forms, and reports for specimen collection processes.
- Received, spun, and distributed samples to appropriate departments.
- Packed and shipped blood products to outsourced laboratories.
- Maintained effective communication with doctors and nurses regarding patient needs.
- Collected stat draws promptly to support urgent medical requirements.
Phlebotomist/Donor Services
The Blood Connection
Piedmont, SC
01.2008 - 03.2014
- Successfully drew blood from patients
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
- Met daily goals
- Recruited donors
- Assisted in Scheduling
- Loaded buses with supplies for the day
- Organized inside set up arrangements for large blood drives
Office Manager
PSC Medical Supply
Greenville, SC
07.2005 - 01.2008
- Directed day-to-day office activities such as supply management and calendar oversight.
- Addressed customer inquiries and complaints with efficiency and professionalism.
- Established organized filing systems to ensure precise record keeping.
- Processed paperwork for patients regarding medication assistance programs accurately.
- Executed timely ordering and distribution of monthly patient medications.
- Handled payroll processing and scheduling responsibilities seamlessly.
- Facilitated training sessions for new employees across different departments.
Pharmacy Technician
Eckerds
Travelers Rest, SC
05.1999 - 07.2005
- Provided exceptional customer service to patients and healthcare professionals.
- Processed over-the-counter orders and filled prescriptions, ensuring compliance with documentation standards.
- Managed daily pharmacy operations, including inventory management and medication preparation.
- Inputted patient and prescription information to generate accurate product labels.
- Answered phone calls promptly to facilitate effective communication with clients.
Education
High School Diploma - Business
Berea High School
Greenville05.2003
Skills
- Professional demeanor and communication skills
- Adaptability and flexibility
- Documentation accuracy
- Patient care and vitals
- Patient retention and positive attitude
- Organizational skills and motivation
- Problem solving
- Leadership fundamentals
- Attention to detail
- Venipuncture and injections
- Patient billing
Timeline
Donor Services Technician
Quest Diagnostics
01.2025 - Current
Patient Services Technician
Labcorp
01.2023 - 01.2025
Phlebotomist/Lab Assistant
Prisma Greer Campus
02.2018 - 03.2022
Mobile Phlebotomist
American Health Associates
03.2015 - 01.2023
Phlebotomist/Donor Services
The Blood Connection
01.2008 - 03.2014
Office Manager
PSC Medical Supply
07.2005 - 01.2008
Pharmacy Technician
Eckerds
05.1999 - 07.2005
High School Diploma - Business
Berea High School