Jessica Ruppe
Oakdale,TN
Summary
Proven performer in clinical settings, adept at improving patient flow and ensuring seamless clinic operations at Covenant Medical Group. Skilled in EMR/EHR and HIPAA compliance, with a talent for empathetic patient communication. Excelled in multitasking, from medical documentation to inventory management, enhancing patient care and clinic efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Certified Clinical Medical Assistant
Covenant Medical Group
04.2012 - 06.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Performed medical records management, including filing, organizing and scanning documents.
Substitute Teacher, K-12
Morgan County Schools
08.2011 - 04.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Sales Associate
Cato Fashions
07.2008 - 03.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certification - Certified Clinical Medical Assistant
Virginia College
Knoxville, TN10.2014
High School Diploma -
Oakdale High School
Oakdale, TN05.2008
Skills
- HIPAA Compliance
- Immunization Administration
- Vital Sign Monitoring
- Medical History Recording
- Patient Intake Process
- Clinical Documentation
- Medical Office Procedures
- Specimens collection and processing
- Patient Scheduling
- Inventory Management
- EMR / EHR
- CPR
Timeline
Certified Clinical Medical Assistant
Covenant Medical Group
04.2012 - 06.2020
Substitute Teacher, K-12
Morgan County Schools
08.2011 - 04.2012
Sales Associate
Cato Fashions
07.2008 - 03.2009
Certification - Certified Clinical Medical Assistant
Virginia College
High School Diploma -
Oakdale High School