Jessica Rush
Office Patient Coordinator
Helena,OK
Summary
Highly skilled and adaptable professional with strong communication abilities and a proven track record in customer relations, leadership, and promoting operational efficiency. Experienced in client care, human resources, medical records coordination, and office administration. Known for thriving in fast-paced work environments while maintaining a focus on positive outcomes and effective teamwork.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Office Patient Coordinator
Senior Life Solutions
Alva, Oklahoma
09.2024 - Current
- Coordinate patient care and administrative tasks for the Senior Life Solutions team
- Serve as a primary point of contact for patients, addressing inquiries and managing appointments
- Verify patient insurance monthly, ensuring accurate coverage and timely processing
- Enter billing charges for patient services into the system, maintaining accuracy and compliance with billing protocols
- Organize and maintain patient records, ensuring confidentiality and adherence to healthcare regulations
- Collaborate with medical professionals to ensure optimal care and services for patients
Social Services / Human Resources
Cimarron Nursing Center
Kingfisher, OK
02.2023 - 12.2024
- Screened residents for required services, maximizing long-term care benefits
- Served as an advocate for residents and families, providing information and counseling
- Managed staffing, census reports, and assisted with recruitment, including resume reviews, background checks, and interviews
Linens & Clothing Specialist / Law Library Coverage
James Crabtree Correctional Center
Helena, Oklahoma
01.2024 - 08.2024
- Provided support in linens and clothing management and law library coverage
- Ensured smooth operations within the facility to maintain security and efficiency
- Assisted in inventory management, organization, and adherence to facility regulations
Medical Records Coordinator / Human Resources
Garland Road Nursing Facility
Enid, OK
11.2021 - 01.2023
- Developed and maintained medical record policies to ensure accuracy and confidentiality
- Managed the transfer of medical records in accordance with healthcare regulations
- Ensured the integrity of patient data, complying with legal and organizational requirements
Certified Personal Care Assistant
Valir
Enid, OK
01.2020 - 10.2021
- Monitored patient vitals and medication, documenting variances and notifying supervisory staff
- Managed scheduling of recurring service appointments and assisted with patient care improvements
- Built strong, trusting relationships with patients and their families to ensure consistent, quality care
Education
High School Diploma -
Fairview High School
Fairview, OK 08.2000 - 05.2005
Certified Nurses Aide (CNA) -
Autry Technology Center
Enid, OK 05.2016 - 05.2016
Skills
- Microsoft Office
- Customer Service
- Multitasking & Time Management
- Project Planning
- Payroll
- Conflict Resolution
- Communication
- Adaptability
Patient confidentiality
Electronic records management
Office administration
Appointment scheduling
Insurance verification
Patient care and education
Resource management
Timeline
Office Patient Coordinator
Senior Life Solutions
09.2024 - Current
Linens & Clothing Specialist / Law Library Coverage
James Crabtree Correctional Center
01.2024 - 08.2024
Social Services / Human Resources
Cimarron Nursing Center
02.2023 - 12.2024
Medical Records Coordinator / Human Resources
Garland Road Nursing Facility
11.2021 - 01.2023
Certified Personal Care Assistant
Valir
01.2020 - 10.2021
Certified Nurses Aide (CNA) -
Autry Technology Center
05.2016 - 05.2016
High School Diploma -
Fairview High School
08.2000 - 05.2005
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