Jessica Ryan
Minneapolis,MN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Waitress
Sneaky Petes Ultimate Bar and Grill
02.2019 - 05.2020
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
Direct Support Professional
Mains'l
09.2015 - 10.2016
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Manager
Totally Tan
10.2005 - 05.2014
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed inventory processes to enhance stock efficiency.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
St. Michael Albertville High School
Albertville, MN06-2007
Skills
Team collaboration
Active listening
Leader
Strong multitasking
Decision-making
Upselling techniques
Reliability and punctuality
Verbal and written communication
Stress management
Fast leaner
Timeline
Waitress
Sneaky Petes Ultimate Bar and Grill
02.2019 - 05.2020
Direct Support Professional
Mains'l
09.2015 - 10.2016
Manager
Totally Tan
10.2005 - 05.2014
High School Diploma -
St. Michael Albertville High School