Jessica Rypma
Jupiter,FL
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
8
8
years of professional experience
Work History
Bartender
Carminesrobbins
Palm Beach Gardens, FL
02.2015 - 09.2017
- Processed payments accurately and efficiently with POS system.
- Suggestive selling
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
Bar Manager
Cloud Nine Bar
Palm Beach Gardens, FL
01.2010 - 02.2014
- Delegated work to staff, setting priorities and goals.
- Resolved problems or concerns to satisfaction of involved parties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Planned and coordinated special events to boost customer numbers and profits.
- Interviewed, hired and trained staff
- Monitored patron alcohol consumption to encourage safety.
- Monitored cash intake to reduce discrepancies.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
William T Dwyer High School
Palm Beach Gardens, FLSkills
- Proficient at operational efficiency
- Able to handle high volume with quality service
- Excel at conflict resolution
- Task and goal oriented
- Try to excel expectations
- Efficiently manage multiple tasks simultaneously
Timeline
Bartender
Carminesrobbins
02.2015 - 09.2017
Bar Manager
Cloud Nine Bar
01.2010 - 02.2014
William T Dwyer High School